Capita renews contract with Westminster City Co...

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[{"type":"text","content":"\n \nCapita renews revenues and benefits contract with  Westminster City Council\n\nCapita plc (Capita) has been re-selected by Westminster City Council to manage the authority’s revenues and benefits services for a further seven years, commencing November 2018, with the option to extend for three years, in a deal worth approximately £65 million over ten years.\n\nThe contract, which was awarded following a competitive tender, will see Capita continue to collect council tax and national non-domestic rates, manage housing benefits, and deliver business improvement levy services and associated customer management support.\n\nCapita’s deployment of digital technology has contributed to improved performance across all collections in Westminster, with council tax and national non-domestic rates collections achieving their highest levels in recent years. Under the new contract, Capita will extend the use of Capita One, its digital platform for collections, across all services, providing single-user interface, better integration of systems and enhanced provision of data and insight using automation and robotics.\n\nThis renewal builds on a 24-year relationship between Capita and Westminster City Council, which will enable the council to maximise income generation and give its residents access to easy, integrated and modern customer services.\n\nJon Lewis, Chief Executive Officer, Capita, said: “This renewal is a testament to the strength of our decades-long partnership with Westminster City Council and our extensive knowledge of their needs underpins the success of this relationship. Capita’s strength in digital solutions and data analytics ensures our delivery of quality services and value to local government.”\n\nCllr Rachael Robathan, Westminster City Council Cabinet Member for Finance, Property and Regeneration, said: “This partnership helps us to collect council tax and business rates in an effective way, while offering good customer service. This income pays for vital services, which have a positive impact on residents’ lives.”\n\nEnds\n\nNotes to editors:\n\nThe total IFRS15 transaction price (order book) for the 10 year contract is £65m.\n\nFor further information, please contact:\n\nInvestor enquiries\n\nAndrew Ripper, Head of Investor RelationsFiona O’Nolan, Investor Relations Director\n\nTel: 020 765...

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