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CIBC wins The Digital Banker's Best Gen-AI Initiative award for second year in a row
CIBC wins The Digital Banker's Best Gen-AI Initiative award for second year in a row Ca...
About this update from Canadian Imperial Bank Of Commerce
[{"type":"text","content":"\n\n\n\n CIBC wins The Digital Banker's Best Gen-AI Initiative award for second year in a row\n \n\n /* Style Definitions */\nspan.prnews_span\n{\nfont-size:8pt;\nfont-family:\"Arial\";\ncolor:black;\n}\na.prnews_a\n{\ncolor:blue;\n}\nli.prnews_li\n{\nfont-size:8pt;\nfont-family:\"Arial\";\ncolor:black;\n}\np.prnews_p\n{\nfont-size:0.62em;\nfont-family:\"Arial\";\ncolor:black;\nmargin:0in;\n}\n.prntac{\nTEXT-ALIGN: CENTER\n}\n \n\n\n\n\n\n Canada NewsWire\n \n\n\n\n\n In-house AI platform recognized for its ability to deliver scalable solutions\n \n\n\n\n\n TORONTO\n \n\n ,\n \n\n Aug. 7, 2025\n \n\n /CNW/ - CIBC announced today that its internal AI platform, CAI (CIBC AI), has been named the Best Gen-\n \n AI Initiative\n \n by The Digital Banker, recognizing the bank's innovative use of generative AI to enhance productivity while delivering best-in-class client experience.\n \n\n\n\n\n\n\n\n\n The Digital Banker assesses organizations on innovation, client experience, financial and market performance, and corporate strategy. The organization commended CAI for its ability to deliver scalable solutions and have a measurable impact on global banking.\n \n\n \"CAI reflects our bank's commitment to staying at the forefront of technology,\" said\n \n Dave Gillespie\n \n , Executive Vice-President, Infrastructure, Architecture and Modernization, CIBC. \"This recognition underscores CIBC's commitment to leveraging AI thoughtfully and effectively, enhancing our ability to meet client needs while supporting our teams in delivering on our client-focused strategy.\"\n \n\n Launched across the bank in May, CAI empowers team members to automate common tasks like summarizing documents, drafting emails, and compiling research. By integrating advanced tools such as automated content generation, customizable templates, and enhanced search functionalities into the platform, CAI is transforming the way team members work, saving an estimated 600,000 hours since its launch. Additionally, CAI is serving as a platform and engine for a variety of tailored CIBC specific AI solutions, enabling workflows and business solutions specifically customized for CIBC.\n \n\n The Digital Banker Awards recognize excellence in customer experience across the financial services landscape and strive to provide unbiased and objective benchmarks for the global industry,...