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Braze Unveils New Research Showing How AI, Data, and Decisioning Are Redefining Customer Engagement

LONDON, April 23, 2026--Braze (Nasdaq: BRZE), the leading customer engagement platform that empowers brands to Be Absolutely Engaging™, today released two new research studies from Forrester Consulting and Cowry that highlight fundamental shifts in how brands must approach customer engagement in the age of AI.

articleBraze, Inc.April 23, 20266/company/braze-inc/news/braze-unveils-new-research-showing-how-ai-data-and-decisioning-are-redefining-customer-engagement
Braze Unveils New Research Showing How AI, Data, and Decisioning Are Redefining Customer Engagement

About this update from Braze, Inc.

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More updates from Braze, Inc.

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