Business
Braze Reports Fiscal Third Quarter 2026 Results
Company delivered 25.5% revenue growth and strong operating leverage Total customer count grew 14% and large customers by 29% Trailing Twelve Month Dollar
About this update from Braze, Inc.
[{"type":"text","content":"\nCompany delivered 25.5% revenue growth and strong operating leverage\n\nTotal customer count grew 14% and large customers by 29%\n\nTrailing Twelve Month Dollar Based Net Retention stabilized at 108%\n\n NEW YORK--(BUSINESS WIRE)--\nBraze (Nasdaq: BRZE), the leading customer engagement platform that empowers brands to Be Absolutely Engaging™, today announced results for its fiscal quarter ended October 31, 2025.\n\n“This was another standout quarter for Braze, with 25.5% revenue growth and strong profitability, proving the strength of our model,” said Bill Magnuson, Cofounder and CEO of Braze. “We introduced a wave of innovation across BrazeAI™, including BrazeAI Operator™, BrazeAI Agent Console™ and BrazeAI Decisioning Studio™, fundamentally rewriting the rules of customer engagement. The new BrazeAI™ is a force multiplier for both marketers and consumers, delivering smarter, more adaptive, and increasingly autonomous capabilities. Marketers now have the flexibility to orchestrate personalized, high-impact experiences through composable intelligence, and as consumers we are surprised and delighted with experiences that feel thoughtful, connected and tailored just for us.”\n\nFiscal Third Quarter 2026 Financial Highlights\n\n\nRevenue was $190.8 million compared to $152.1 million in the third quarter of the fiscal year ended January 31, 2025, up 25.5% year-over-year, driven primarily by new customers, upsells and renewals.\n\n\nSubscription revenue in the quarter was $181.6 million compared to $146.3 million in the third quarter of the fiscal year ended January 31, 2025, and professional services and other revenue was $9.2 million compared to $5.8 million in the third quarter of the fiscal year ended January 31, 2025.\n\n\nRemaining performance obligations as of October 31, 2025 was $891.4 million, of which $572.7 million is current, which the company defines as less than one year.\n\n\nGAAP gross margin was 67.2% compared to 69.8% in the third quarter of the fiscal year ended January 31, 2025.\n\n\nNon-GAAP gross margin was 69.1% compared to 70.5% in the third quarter of the fiscal year ended January 31, 2025.\n\n\nDollar-based net retention for all customers for the trailing 12 months ended October 31, 2025 and October 31, 2024 was 108% and 113%, respectively; dollar-based net retention for customers with annual recurring re...