Business
Blackbaud's Latest Product Innovations Reflect Company's Defensible Market Position; Anchored in Data, Context, and Trust
Blackbaud (NASDAQ: BLKB), the world's leading provider of AI-powered solutions for social impact, announced a series of product innovations this week that reflect the company's belief that durable leadership in the AI era will be defined not by standalone features or generic AI, but by intelligent systems that are deeply embedded, difficult to replicate, and trusted to act. With decades of proprietary data, purpose‑built workflows, and extensive sector expertise, Blackbaud is extending the strat
About this update from Blackbaud, Inc.
[{"type":"text","content":"Trusted AI Engine Unites Horizontal Coherence with Vertical Intelligence for Enduring AI Value in the Social Impact Sector","length":122,"tagName":"p","attribs":{}},{"type":"text","content":"CHARLESTON, S.C., May 15, 2026 /PRNewswire/ -- Blackbaud (NASDAQ: BLKB), the world's leading provider of AI-powered solutions for social impact, announced a series of product innovations this week that reflect the company's belief that durable leadership in the AI era will be defined not by standalone features or generic AI, but by intelligent systems that are deeply embedded, difficult to replicate, and trusted to act. With decades of proprietary data, purpose‑built workflows, and extensive sector expertise, Blackbaud is extending the strategic relevance of its platforms as customer expectations shift from insight to execution.","length":644,"tagName":"p"},{"type":"text","content":""Leadership in AI will not be defined by how much intelligence a system can generate, but by how confidently users are willing to act on it," said Mike Gianoni, president, CEO and vice chairman of the board of directors of Blackbaud. "In social impact, trust is foundational. That's why we're putting responsible AI principles at the center of everything we do; making sure Blackbaud AI is designed with unmatched context, clear guardrails, and consistent human oversight so innovation accelerates impact rather than introducing risk."","length":563,"tagName":"p"},{"type":"text","content":"As AI reshapes the software industry, Gianoni is advancing a clear point of view on where lasting advantage will reside: the company is building its next era of solutions as an AI engine that combines Blackbaud's data and context moats to propel better outcomes for customers, resulting in the ultimate differentiator: a trust moat. As trust increases, individuals and organizations become more comfortable shifting from acting themselves to letting Blackbaud AI act with them, or for them, under clear direction and guardrails. At the sector-wide level, the Blackbaud Verified Network has built a layer of trust by reducing friction and increasing the speed and transparency of connection across the sector.","length":712,"tagName":"p"},{"type":"text","content":""When technology earns trust, it changes what's possible," Gianoni said. "...