Business
Coronavirus update
Coronavirus update.
About this update from Big Yellow Group Plc
[{"type":"text","content":"\n \n \n RNS Number : 6324H\n Big Yellow Group PLC\n 26 March 2020\n \n \n \n \n \n \n \n 26 March 2020\n \n \n \n \n \n Big Yellow Group PLC\n \n \n (\"Big Yellow\", \"the Group\" or \"the Company\")\n \n \n \n \n \n Coronavirus update\n \n \n At Big Yellow, the health and safety of our customers and staff is our principal priority. We have therefore limited the number of staff in a store at any one time to a maximum of two. We have also restricted access to receptions to our customers to one or two at a time so as to ensure social distancing guidelines. Most of our staff come to our stores by car, bike or walking, however there is a group that do use public transport, and we have taken all of them off public transport for the foreseeable future both for their safety and to help reduce pressure on the system.\n \n \n Our staff have intensified the daily cleaning levels of our store areas, especially in the most commonly touched areas. It should be noted that our stores are not crowded places and have low intensity use. \n \n \n We are in regular communication with our employees, updating them on Public Health England and the Government's latest advice.\n \n \n We have also put in place contingency plans around reduced staffing levels to cope with increased absences as a result of self isolation or illness.\n \n \n All Big Yellow stores are automated allowing access to our stores when they are unmanned for existing customers. The stores are also monitored externally out of opening hours to provide additional customer service and maintain security; this facility is continuing. Similarly, we have the ability for our customers to reserve a room, check-in online, and complete the move-in documentation without being in the store. This is assisting in minimising contact between customers and our staff.\n \n \n Storage, mini-logistics and transport are an important part of the distribution network and as such have not been identified for closure at this stage by the Government. Events are unfolding at a rapid pace but our objective is to keep the stores open in so far as we can so that our business customers in particular can continue to operate. This is particularly important as most of them are small entities using our services as mini logistics for e-taili...