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Bandwidth Delivers 911 Capabilities to More than 20 Million Enterprise Users
Focus on innovation and regulatory compliance helps to improve the safety of VoIP 911 callers RALEIGH, N.C., March 30, 2021 /PRNewswire/ -- Bandwidth Inc.
About this update from Bandwidth Inc.
[{"type":"text","content":"Focus on innovation and regulatory compliance helps to improve the safety of VoIP 911 callers\n\n\nRALEIGH, N.C., March 30, 2021 /PRNewswire/ -- Bandwidth Inc. (NASDAQ: BAND), a software company focused on communications for the enterprise, today announced surpassing a key milestone of over 20 million 911 endpoints under management across the U.S. and Canada. The industry-disrupting 911 call routing provider, long known for delivering a comprehensive suite of highly-reliable emergency services solutions, has seen dramatic growth in recent years stemming from its full service support for new and complex E911 regulations like Kari's Law and RAY BAUM's Act. \n\"The 911 endpoints registered on our network represent the lives and livelihood of millions of individuals within both businesses and communities that need fast, reliable access to emergency assistance,\" said Nick Sgroi, Senior Vice President of Product and Network Strategy at Bandwidth. \"In particular, our ability to help enterprises meet RAY BAUM's Act requirements for popular softphone applications like Zoom Phone and Microsoft Teams has been a key driver for our emergency services growth in the past year. Bandwidth is helping CIOs answer an urgent and complicated question: how do we protect the safety of our employees while meeting regulatory compliance needs?\" \nUnified communications platforms now allow users to work and communicate from anywhere, but this added flexibility creates serious challenges when locating them during a 911 call. Prior to the dramatic COVID-19-related shift to remote work, the FCC mandated that enterprises must provide a dispatchable location with their 911 calls, which includes a civic address plus specific in-building location information such as room, floor, or suite to help locate callers. Solving this challenge for users who are frequently moving around a corporate network or are transitioning between work and home requires advanced emergency services capabilities such as those available in Bandwidth's well-established E911 Dynamic Location Routing solution. \nBandwidth provides accurate E911 connectivity and a radically simplified approach to location management. As both a network operator and leading CPaaS provider, Bandwidth has been able to combine modern E911 tooling and automation with nationwide emergency services reach. Bandwidth...