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National Advertising Division Finds Certain “AT&T Guarantee” Claims Supported; Recommends Other Claims be Modified or Discontinued

In a challenge brought by competitor Charter Communications, Inc., BBB National Programs’ National Advertising Division determined that AT&T Services, Inc. substantiated its “AT&T Guarantee” claim for customers who experience internet and wireless connectivity outages in the context of the “Knowing You Exist” commercials.New York, NY, Sept. 18, 2025 (GLOBE NEWSWIRE) -- In a challenge brought by competitor Charter Communications, Inc., BBB National Programs’ National Advertising Division determin

articleAt&t Inc.September 18, 20256/company/atandt-inc/news/national-advertising-division-finds-certain-atandt-guarantee-claims-supported-recommends-other-claims-be-modified-or-discontinued
National Advertising Division Finds Certain “AT&T Guarantee” Claims Supported; Recommends Other Claims be Modified or Discontinued

About this update from At&t Inc.

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National Advertising DivisionBBB National ProgramscommercialsAT&Twireless connectivity