Business
New Report Shows Employee Retention Outranks Almost Everything Else as U.S. Employers Tackle Burnout
In a workplace climate shaped by economic uncertainty, Gallagher's 2025 U.S. Talent Benchmarks Report reveals that employee retention has become a top operational priority — ranking second only to growing revenue or sales.
About this update from Arthur J. Gallagher & Co.
[{"type":"text","content":"Many also remain committed to I&D, while some turn to AI for inclusive practices","length":84,"tagName":"p","attribs":{}},{"type":"text","content":"ROLLING MEADOWS, Ill., Sept. 23, 2025 /PRNewswire/ -- In a workplace climate shaped by economic uncertainty, Gallagher's 2025 U.S. Talent Benchmarks Report reveals that employee retention has become a top operational priority — ranking second only to growing revenue or sales.","length":280,"tagName":"p"},{"type":"image","alt":"Gallagher Logo (PRNewsfoto/Gallagher)","displaySize":"","headline":null,"caption":"Gallagher Logo (PRNewsfoto/Gallagher)","className":"","disableSlideshowImg":false,"size":{"original":{"width":400,"height":191,"url":"https://media.zenfs.com/en/prnewswire.com/ead317c86b900676da39ec907ddd4d28"},"resized":{"url":"https://s.yimg.com/ny/api/res/1.2/U3OF35fcmwyEMVLQRZWvdg--/YXBwaWQ9aGlnaGxhbmRlcjt3PTcwNTtoPTMzNztjZj13ZWJw/https://media.zenfs.com/en/prnewswire.com/ead317c86b900676da39ec907ddd4d28","width":400,"height":191}},"href":"https://mma.prnewswire.com/media/640603/Gallagher_Logo.html","hrefExternal":true,"rel":"nofollow"},{"type":"text","content":"The report, based on insights from over 4,000 U.S. employers across industries, uncovers significant developments in how organizations are approaching employee engagement and inclusion.","length":185,"tagName":"p"},{"type":"text","content":"One of the most notable findings is that "career growth pathways" have overtaken "trust and confidence in senior leadership" as the leading driver of employee engagement. Employees are increasingly prioritizing personal agency and opportunities for self-improvement, indicating a departure from traditional, leadership-centric engagement strategies.","length":369,"tagName":"p"},{"type":"text","content":""We're seeing a fundamental shift in what employees value — and it's forcing organizations to rethink just about everything so they can keep their talent," said John Tournet, U.S. CEO of Gallagher's Benefits & HR Consulting Division. "More than ever, trust and overall confidence in leadership is having the biggest impact on employee engagement and ultimately retention. Leaders who fail to adapt and hone their own skills will find themselves in a constant cycle of attrition and recovery, which is no way to compete and grow.&quo...