Business
DeliverySwift Well Positioned; 40% of Consumers Order Groceries Online Once a Week
DeliverySwift Well Positioned; 40% of Consumers Order Groceries Online Once a Week.
About this update from Appswarm, Inc.
[{"type":"text","content":"\nTULSA, OK,, Jan. 15, 2019 (GLOBE NEWSWIRE) -- via NEWMEDIAWIRE -- AppSwarm, Corp. (OTC: SWRM) provides statistics on the need for increased investment from retail chains into their last mile delivery logistics chain, and how DeliverySwift provides solutions to this issue.A new study from the Capgemini Research Institute has highlighted the need for greater investment in \"last mile\" delivery logistics as the final leg before a product lands in the customers’ hands.\n In their survey, 40% of customers currently order groceries online at least once a week, which is expected to reach 55% by 2021. Forty percent of customers classify delivery services as a \"must have\" when purchasing food and grocery products, with 20% prepared to switch retailers if this is not provided. Evolving consumer behavior is also fueling greater immediacy in purchasing with 59% of customers purchasing products online when they need them, rather than waiting until the weekend to buy in-store. Fast and effective last-mile delivery increases customer spending and loyalty. Encouragingly, 74% of satisfied customers intend to increase spending by as much as 12% with retailers they frequently purchase from. The majority (82%) of customers have shared positive experiences with friends and family, and just over half (53%) would even be willing to purchase a paid membership for a good delivery service. However, despite 55% of customers expressing that offering two-hour deliveries would increase loyalty, only 19% of firms currently provide this compared to 59% of firms that offer a delivery time frame of more than three days. The report finds that consumers are not satisfied with the current state of last-mile delivery with 59% stating high prices, 47% non-availability of same-day delivery, and 45% stating late deliveries as being the driving factors of 'delivery dissatisfaction.' The report found that 97 percent of organizations believe that current last-mile delivery models are not sustainable for full-scale implementation across all locations. As such, they must be viewed as a key investment for 2019. Similarly, 73% of consumers expressed that having convenient time slots available was more important than receiving deliveries quickly. DeliverySwift Solution With all this data in place, DeliverySwift offers a real solution for stores seeking to incre...