Business
The French National Rugby League Scores Big with Appian Process Automation
50% reduction in game-day hotline calls, 24% reduction in legal workload from management and compliance app delivered in less than five months. PARIS, June
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[{"type":"text","content":"50% reduction in game-day hotline calls, 24% reduction in legal workload from management and compliance app delivered in less than five months.\nPARIS, June 27, 2023 /PRNewswire/ -- Appian (Nasdaq: APPN) today announced that the French Ligue Nationale de Rugby (LNR) is using the Appian Platform to optimize game-day and tournament organizational processes. Appian implementation partner Solypse delivered the new management and compliance application in less than five months, and it delivered a 50% reduction in fan hotline calls on game days and a 24% reduction in the LNR legal team's weekly workload.\n\n \n \n \n \n \n \n\n \nThe French Ligue Nationale de Rugby (LNR) reduced calls by 50% and legal workload by 24% using the Appian Platform.\"We chose the Appian Platform because of its ability to help us overcome our challenges on game days. Together with Solypse, we built an agile process automation application that includes a 360-degree view of our data, which helps us optimize the management and maintenance of organizing rugby matches,\" said Olivier Hommey, Software Development Manager at LNR.\nThe application, called ELLIS, is named after Rugby inventor William Webb Ellis. ELLIS supports 160 users and handles 450 matches annually, 60 competition stages, and more than 4,000 daily contact synchronizations. The new app brings significant improvements in process and data visibility, delivering a better user experience with customizable interfaces, mobile compatibility for form entry, time savings through workflow and task management, data integration with existing systems, and automatic PDF generation.\n\"It has been a privilege to partner with the National Rugby League to modernize processes and deliver end-to-end process automation with low-code speed on the Appian Platform,\" said Fabien Bouquignaud, CEO and Founder at Solypse. \"We are proud to have delivered significant return on investment (ROI) in terms of quality of service for the user, robustness, availability, agility, and reliability.\"\nIn 2021, LNR and Solypse created the Zeta app in just one month. Zeta integrated various data from seasonal games, team management, game lifecycles, and team sheets on the Appian Platform. Its user interface also allows users to enter game data in a single click in real time, calculate scores and standings, and share game sheets anywher...