Business
TELUS International and Appian Expand Strategic Partnership to Help Companies Simplify Complex Business Processes Through an Innovative, Low-Code Automation Platform
TELUS International’s enhanced Automation as a Service (AaaS) platform enables users to develop network build tools five times faster than traditional
About this update from Appian Corporation
[{"type":"text","content":"\nTELUS International’s enhanced Automation as a Service (AaaS) platform enables users to develop network build tools five times faster than traditional methods\n\n\nLeading Canadian telecommunications provider and global technology company on track to save $30 million over three years driven by notable gains in developers’ speed and efficiency\n\n\n VANCOUVER, British Columbia--(BUSINESS WIRE)--\nTELUS International (NYSE and TSX: TIXT), a leading digital customer experience (CX) innovator that designs, builds, and delivers next-generation solutions, including artificial intelligence (AI) and content moderation, for global and disruptive brands, today announced an expansion of its strategic partnership with Appian (Nasdaq: APPN) to provide clients with a fast and agile end-to-end value chain through an intelligent automation as a service (AaaS) platform.\n\n\nThrough the Appian partnership, TELUS International has established a unified, AI-powered IT ecosystem. This ecosystem combines technologies, such as AI, machine learning, and robotic process automation (RPA), and incorporates a data fabric architecture that integrates next-gen, enterprise-wide data management and delivery across endpoints on-premises and in multiple cloud environments. Appian’s low-code process automation platform enables individuals to build applications with a visual interface for faster and democratized application development, helping address skills gaps that many organizations face.\n\n\n\"Intelligent, low-code automation solutions, accessible through an on-demand, cloud-based service are critical in reshaping how teams conceptualize and execute their work, and in facilitating a more agile stance in order to more quickly, effectively and cost-efficiently address the complexities of modern business demands and market dynamics,\" said Monty Hamilton, Senior Vice President, TELUS International. “Our deepened collaboration with Appian marks a pivotal milestone in our journey to further empower our clients with automation solutions that eclipse the typical effort-reward equation of software development. Integrating Appian's extensive low-code features into our existing capabilities has helped us develop a superior and differentiated suite of interconnected applications that foster seamless, cross-departmental collaboration and can automate end-to-end busi...