Business
Finance, Utilities, and Retail Companies in Mexico Lead the Way in Automation with 27% of Business Processes Automated
According to an IDC study commissioned by Appian, more than 50% of organizations surveyed are increasing their automation technology budgets. MEXICO CITY,
About this update from Appian Corporation
[{"type":"text","content":"According to an IDC study commissioned by Appian, more than 50% of organizations surveyed are increasing their automation technology budgets.\nMEXICO CITY, April 3, 2024 /PRNewswire/ -- Appian (Nasdaq: APPN) reports that according to a study conducted by IDC, the vast majority of organizations in Mexico invest up to 20% of their total IT budget in automation solutions. The growing trend of acquiring process automation solutions is reflected in the budgets allocated by the companies surveyed by the consulting firm: 54% of the companies surveyed consider that by 2024, their budgets will grow up to 30%, in the quest to be more efficient and increase their productivity.\n\n \n \n \n \n \n \n\n \nAn IDC study finds that most organizations in Mexico invest up to 20% of their total IT budget in automation solutions.\"We know that productivity and efficiency are the main reasons why companies decide to adopt automation solutions in their processes and at Appian we have the best practices, the latest technology and the knowledge to help them achieve their goals,\" says Miguel Gonzalez Serrano, Area Vice President of Southern Europe at Appian.\nNearly 80% of the executives surveyed in Mexico say it is a priority to invest in software solutions that not only streamline their individual tasks but also foster collaboration between employees. According to the analyst firm, 45% of companies in Mexico are already applying automation to:\nImprove customer experience, through communication channels and customer interaction.Increase the transparency and efficiency of their organization, optimizing supply chain, regulatory compliance, procurement processes and risk management.Help human resource management onboard new employees faster and manage working hours.From an industry perspective, the most automated companies with more than 27% of their processes automated are in finance, utilities and retail. The automation technologies that more than 74% of surveyed companies in Mexico have adopted are intelligent document processing (IDP), robotic process automation (RPA) and process automation software.\nOrganizations in Mexico have shown positive progress. Nearly 80% have some automation and just over 50% have fully automated processes, especially in industries such as finance and supply chain. In terms of automation adoption maturity, 49% of organizat...