Business
WorkJam Raises the Bar for Frontline Operations Platforms with Major Release
WorkJam, the leading frontline operations platform, today announced a major release that enables retailers to verify execution, surface the right data to the right people, and put AI to work where it matters: inside workflows, not beside them.
About this update from American Eagle Outfitters, Inc.
[{"type":"text","content":"Latest release sets a new standard for frontline operations platforms for retailers and frontline organizations","length":111,"tagName":"p"},{"type":"text","content":"MONTREAL, Jan. 7, 2026 /PRNewswire/ -- WorkJam, the leading frontline operations platform, today announced a major release that enables retailers to verify execution, surface the right data to the right people, and put AI to work where it matters: inside workflows, not beside them.","length":282,"tagName":"p"},{"type":"text","content":"The release includes visual merchandising with image annotation, custom dashboard widgets, a refreshed user experience, enhanced content planning and approval, and AI-powered workflow automation, along with a range of additional enhancements across the platform.","length":262,"tagName":"p"},{"type":"text","content":"The new features build on a platform already trusted by leading retailers including TJX, Ulta Beauty, Marks & Spencer, Metro, American Eagle Outfitters, Shell, and BP.","length":171,"tagName":"p"},{"type":"text","content":"Visual Merchandising with Image AnnotationWorkJam now enables store teams to document planogram compliance, display execution, and visual standards using photo-based workflows with image annotation directly in the app. Managers can review submissions in real time, close the loop on execution issues, and maintain brand consistency across locations. Combined with WorkJam's existing forms and audit capabilities, retailers have a complete toolkit for visual execution, from task assignment to photo verification to corrective action.","length":538,"tagName":"p"},{"type":"text","content":"Custom WidgetsCustom Widgets are configurable dashboard cards that display real-time KPIs, metrics, and operational data directly within the WorkJam app. Unlike approaches that require data duplication and rigid structures, Custom Widgets connect to existing business systems via API, displaying the information frontline employees and managers need without creating redundant data stores. Widgets can be targeted to specific individuals based on role, location, shift, tenure, and certification status, enabling personalized views such as individual performance metrics or location-specific inventory data.","length":608,"tagName":"p"},{"type":"text","content":"For IT organizations, Custom Widgets open a new extensibility mo...