Business
MWC 2023: Amdocs Unveils CES23 Suite to Drive Growth Beyond Connectivity, Expand B2B Opportunity and Create Amazing Customer Experiences
With a holistic approach to enterprise customers, intent-based end-to-end network orchestration, and differentiated billing experience, Amdocs CES23 empowers
About this update from Amdocs Limited
[{"type":"text","content":"With a holistic approach to enterprise customers, intent-based end-to-end network orchestration, and differentiated billing experience, Amdocs CES23 empowers service providers to foster innovation, accelerate time to market and maximize efficiencyJERSEY CITY, NJ / ACCESSWIRE / February 27, 2023 / Amdocs (NASDAQ:DOX), a leading provider of software and services to communications and media companies, today announced it will showcase its industry-leading suite of open and modular, microservices-based and 5G and cloud-native solutions and services at this year's Mobile World Congress in Barcelona.CES23, the most advanced version of the Amdocs Customer Experience Suite spanning BSS, OSS and network, includes the recently announced real-time, AI-driven Customer Engagement Platform with Microsoft that improves end-user experiences and journeys across all channels and applications, streamlines business processes, and monetizes existing services and new 5G use cases.With a holistic lead-to-care process, CES23 also provides enhanced B2B capabilities for a streamlined business customer experience across sales, ordering, service consumption and monetization, as well as operations, and enables the rapid introduction of advanced digital services and new business models aligned with partner-based economy needs for all types of B2B segments and services. CES23 also reinvents the world of monetization, optimizing customer experience with total flexibility of personalized service monetization and AI-driven digital bill presentment.On the network side, CES23 introduces intent-based solutions for the dynamic programmable network with extensive AI-driven, end-to-end network and service automation and orchestration, including next-generation network inventory capabilities required for managing services across hybrid networks, cloud and the edge. The suite also expands the 5G Value Plane, powered by 5G-native charging and policy engines enabling network control and monetization of current and future needs, with market-leading scale and resiliency.\"In today's macroeconomic climate, service providers are looking to modernize responsibly while delivering value quickly, and so the open and modular CES23 products are available as either a full replacement to a service provider's existing systems or as a complementary solution to their existing technology ...