Business
Alarm.com Wins Two 2020 New Product Showcase Awards
Alarm.com On-Site Wrap Up and Smart Water Valve+Meter Earn Recognition in the Security Industry Association’s Annual Award Program TYSONS, Va.--(BUSINESS
About this update from Alarm.com Holdings, Inc.
[{"type":"text","content":"\nAlarm.com On-Site Wrap Up and Smart Water Valve+Meter Earn Recognition in the Security Industry Association’s Annual Award Program\n\n TYSONS, Va.--(BUSINESS WIRE)--\nFor the first time, Alarm.com (Nasdaq: ALRM) has won a New Product Showcase Award from the Security Industry Association (SIA), earning recognition in two categories for 2020. The Alarm.com Smart Water Valve+Meter, which redefines water management in smart homes and businesses, won the Smart Home Solutions category. On-Site Wrap Up, an Alarm.com MobileTech application that helps validate partner-defined installation procedures and improve customer satisfaction, was selected for the Design, Diagnostic and Installation Tools category.\n\n\n“SIA’s recognition of our On-Site Wrap Up feature and Smart Water Valve+Meter underscores our commitment to creating innovative products and solutions that help our partners provide world-class service,” said Alarm.com Chief Product Officer Dan Kerzner. “We understand the value of having integrated devices controlled by a single platform. Equally important is making sure they’re simple to install and easy to use. Especially in today’s environment, we want to enable technicians to be as thorough and efficient as possible, so they can deliver the best professional service to customers using our technology.”\n\n\nOn-Site Wrap Up empowers security providers who want a set of standard actions completed during customer visits. The MobileTech application feature also aids technicians in properly following the growing number of tasks they are required to complete. By combining auto-validated actions from the system and customized actions to fit the operations for each business, On-Site Wrap Up helps Alarm.com partners ensure that their field technicians deliver consistent, high-quality service that reduces support costs and customer attrition.\n\n\n“We recently started using On-Site Wrap Up within our Authorized Dealer division and have found it to be a very useful tool to ensure customers are trained and their systems are set up properly,” said Steve Hammer, operations manager in the Authorized Dealer Division at Vector Security. “Our Dealers are finding the feature extremely beneficial to their business because it helps to hold technicians accountable while streamlining the overall process. We fully believe On-Site Wrap Up will help ra...