Business
Air Canada Customers Can Now Track their Baggage and Mobility Aids while Travelling in Canada
Air Canada Customers Can Now Track their Baggage and Mobility Aids while Travelling in Canada ...
About this update from Air Canada
[{"type":"text","content":"\n \n \n \n Air Canada Customers Can Now Track their Baggage and Mobility Aids while Travelling in Canada\n \n \n /* Style Definitions */\nspan.prnews_span\n{\nfont-size:8pt;\nfont-family:\"Arial\";\ncolor:black;\n}\na.prnews_a\n{\ncolor:blue;\n}\nli.prnews_li\n{\nfont-size:8pt;\nfont-family:\"Arial\";\ncolor:black;\n}\np.prnews_p\n{\nfont-size:0.62em;\nfont-family:\"Arial\";\ncolor:black;\nmargin:0in;\n}\n \n \n \n \n \n \n Canada NewsWire\n \n \n \n \n \n Progress of checked items available in real time on the Air Canada mobile app\n \n \n \n \n \n Editors note:\n \n \n \n A video about the baggage tracking process is\n \n available for download here.\n \n \n \n \n \n \n MONTREAL\n \n \n ,\n \n \n Dec. 1, 2023\n \n \n /CNW/ - Air Canada today introduced a new feature to the Air Canada mobile app to enable customers traveling within\n \n Canada\n \n to track the progress of their baggage and mobility aid in real time at key points as it moves with them throughout their journey. The new tracking feature is designed to provide travellers with added confidence and improve the overall customer experience through greater convenience.\n \n \n \n \n \n \n \n \n \n \"At Air Canada, we know that apart from a safe, comfortable journey, the prompt delivery of baggage and mobility aids is a top priority for our customers. We already achieve a very high reliability rate, but to further elevate our service we are introducing a new tracking feature in the Air Canada mobile app to give customers real-time information, greater certainty about the movement of their belongings during their trip, and heightened convenience,\" said\n \n Tom Stevens\n \n , Vice President, Customer Experience and Operations Strategy at Air Canada.\n \n \n Using the Air Canada mobile app, customers can now track their baggage and mobility aid as it travels with them on domestic flights, based on the same tag scanning information that Air Canada employees use at each stage to handle these items. Initially available to customers travelling within\n \n Canada\n \n during final development, the tracking feature will be expanded to the airline's U.S. flights next year and, over time, select international destinations.\n \n \n \n Air\n \n Canada\n \n mobile app users will be able to track the progress of their checked items at key points from check-in, through the airport h...