Business
Wind Creek Hospitality Selects Agilysys Solutions to Enhance the Guest Journey & Improve Operations
Resort Expands Partnership with Agilysys for SWS Inventory & Procurement, And Adds InfoGenesis® Point-Of-Sale (POS), rGuest® Buy Guest Kiosk, rGuest® Buy
About this update from Agilysys, Inc.
[{"type":"text","content":"\nResort Expands Partnership with Agilysys for SWS Inventory & Procurement, And Adds InfoGenesis® Point-Of-Sale (POS), rGuest® Buy Guest Kiosk, rGuest® Buy OnDemand & Agilysys Authorize \n\n ALPHARETTA, Ga.--(BUSINESS WIRE)--\nAgilysys, Inc. (Nasdaq: AGYS), a leading global provider of next-generation hospitality software solutions and services, today announced that Wind Creek Hospitality has expanded its existing relationship with Agilysys with the addition of the award-winning InfoGenesis POS solution as well as rGuest® Buy Guest Kiosk, rGuest® Buy OnDemand and Agilysys Authorize for all of its properties.\n\n\nA longtime user of Agilysys’ Stratton Warren System (SWS) for inventory and procurement, Wind Creek expanded their SWS deployment enterprise-wide including new sites. To complement SWS, Wind Creek knew they wanted to look to Agilysys when selecting new POS, guest self-service ordering and contactless payment software. Agilysys partnered with Wind Creek to re-imagine the food and beverage guest experience for their patrons. Leveraging Agilysys’ omni-channel suite of solutions, Wind Creek is able to offer a contactless experience, from ordering to delivery to payments, while still retaining the warmth of service that exemplifies Wind Creek Hospitality. Guest are now able to earn and redeem their gaming rewards automatically at all Wind Creek outlets. Coupons and offers that required patrons to print to redeem as well as operations to manually track transactions are now eliminated in favor of one-touch electronic redemption right at the point of sale.\n\n\n“When searching for point-of-sale technology, the executive team once again chose Agilysys as our partner in order to increase operational efficiency and enhance guest service across the entire property. These solutions are helping us heighten guest satisfaction and continue to improve our service while delighting our guests,” said Wind Creek Hospitality’s Chief Information Officer, John Enriquez. “Agilysys has been a trusted partner for many years, and we are confident their solutions for point-of-sale and guest engagement will be a great fit for us.”\n\n\nDedicated to providing a first-class guest experience, Wind Creek Hospitality has become one of the most respected and fastest-growing brands in the gaming industry. Their portfolio includes 10 properties located thro...