Business
Vasa Park Resort Selects Agilysys PMS Solutions to Streamline Operations and Improve the Guest Journey
The Summer Getaway Deploys rGuest® Stay, rGuest® Book and rGuest® Pay to Deliver an Exceptional Guest Experience, Increase Efficiency and Secure Guest
About this update from Agilysys, Inc.
[{"type":"text","content":"\nThe Summer Getaway Deploys rGuest® Stay, rGuest® Book and rGuest® Pay to Deliver an Exceptional Guest Experience, Increase Efficiency and Secure Guest Information\n\n ALPHARETTA, Ga.--(BUSINESS WIRE)--\nAgilysys, Inc. (Nasdaq: AGYS), a leading global provider of next-generation hospitality software solutions and services, today announced that Vasa Park Resort in Bellevue, Washington has selected Agilysys’ rGuest® Stay Property Management System (PMS), rGuest Book reservations and rGuest Pay payment processing to help streamline daily operations, improve the guest journey and increase efficiency from booking to check-out.\n\n\nVasa Park Resort had historically managed reservations manually. Guests called the resort directly and could not book online, taking the staff away from servicing the guests on property. As a result, the Vasa Park team needed a way to improve automation, secure sensitive customer information and make their operations paperless. To solve these challenges, they looked to Agilysys’ Hospitality Suite of solutions.\n\n\nVasa Park Resort was founded in 1926 by a group of Swedish immigrant men who belonged to the Vasa Order of America with the hopes of promoting knowledge and understanding of the Swedish culture. Since then it has done just that and so much more. Rooted in this strong heritage, Vasa’s timeless atmosphere has made it a favorite destination for summer family fun, company events, and cultural traditions for over ninety years. Vasa Park Resort is an all-around destination for camping, swimming, company events, and more.\n\n\n“When I was hired, the daily reservations were hand-written and placed into a spiral notebook,” said Elizabeth Norgren, Business Manager at Vasa Park Resort. “This is not a secure or efficient way of doing business, so I started investigating booking tools when I found Agilysys. The team was able to put something together that changed my work life.”\n\n\nrGuest Stay is an innovative, web-based property management system powered by Microsoft Azure. Built on an open architecture, its extensive suite of API’s delivers rich integrations with applications from Agilysys, its partners and customers. rGuest Stay offers powerful guest-centric capabilities for both single and multi-property operations, allowing managers to view guest profiles, history and reservations, as well as room ava...