Business
Comwell Hotels Denmark Selects Agilysys InfoGenesis® Point-of-Sale (POS) SaaS Solution For Business Transformation
Hotel Chain Begins Internal Systems Transformation To Improve The Guest Experience and Streamline Operations ALPHARETTA, Ga. & WINDSOR, England--(BUSINESS
About this update from Agilysys, Inc.
[{"type":"text","content":"\nHotel Chain Begins Internal Systems Transformation To Improve The Guest Experience and Streamline Operations\n\n ALPHARETTA, Ga. & WINDSOR, England--(BUSINESS WIRE)--\nAgilysys, Inc. (Nasdaq: AGYS), a leading global provider of next-generation hospitality software solutions and services, today announced that Comwell Hotels, headquartered in Denmark, has selected Agilysys’ award-winning InfoGenesis POS SaaS application and InfoGenesis Flex tablet solutions for its business transformation initiative.\n\n\nWith Denmark's most sustainable conference and meeting rooms, Comwell Hotels offers flexible, tailor-made meeting packages, as well as accommodation for both private and business guests in 18 locations, plus a new Copenhagen Portside property opening in the beginning of 2021. Comwell provides great get-aways, tasteful gourmet stays, relaxing mini breaks and simple nights.\n\n\nAs part of its business solution transformation, Comwell evaluated POS providers to replace its long-term existing system. With the need to support multiple locations in Denmark & Sweden as well as regional growth, the Comwell team selected Agilysys as a solution partner because of Agilysys’ global experience, an understanding of their challenges, and a willingness to work together to find solutions to their unique requirements. Agilysys’ enterprise functionality, GDPR compliance and the ability to streamline operations with workflow optimization will help improve the guest experience and increase sales across its properties. In particular, Comwell is using Agilysys InfoGenesis and InfoGenesis Flex to:\n\n\n\nSimplify server workflows for quicker order processing and higher guest satisfaction.\n\n\nEnable servers to take orders tableside using mobile tablets which allows them to spend more time interacting with guests as opposed to going back and forth to a fixed POS terminal to input orders.\n\n\nLeverage InfoGenesis’ enterprise features to implement enterprise-level menu item setup, which enables item alignment to specific revenue categories across properties.\n\n\nConfigure POS terminals to access unique menus and customized screen designs when supporting table service vs. events at conference & banquet venues.\n\n\nAdapt more easily to social-distancing demands while maintaining excellent guest service.\n\n\n\n“When evaluating point-of-sale technology...