Business
Aflac expands partnership with Empathy to offer enhanced legacy planning services with LifeVault™
Aflac, a leading provider of health supplemental insurance in the U.S., is expanding its partnership with Empathy, an innovative technology company that provides compassionate, on-demand support to families in life's most challenging moments, from dealing with the loss of a loved one to planning for their future. Effective July 1, Empathy LifeVault™ will be available at no additional cost to some new and existing group term life insurance certificate holders covered by Aflac.
About this update from Aflac Incorporated
[{"type":"text","content":"COLUMBUS, Ga., May 6, 2025 /PRNewswire/ -- Aflac, a leading provider of health supplemental insurance in the U.S., is expanding its partnership with Empathy, an innovative technology company that provides compassionate, on-demand support to families in life's most challenging moments, from dealing with the loss of a loved one to planning for their future. Effective July 1, Empathy LifeVault™ will be available at no additional cost to some new and existing group term life insurance certificate holders covered by Aflac.","length":527,"tagName":"p"},{"type":"text","content":"LifeVault is an intuitive, secure, legally compliant digital platform for legacy planning. It streamlines the creation and management of essential documents, complementing Aflac customers' life insurance policies. By simplifying the process, LifeVault makes legacy planning more accessible, ensuring members can confidently safeguard their health care, finances and wishes. These services align with Aflac's commitment to provide comprehensive care and value to its customers.","length":509,"tagName":"p"},{"type":"text","content":"The expanded partnership complements Empathy's loss support service, initially introduced to Aflac customers in July 2024, as part of the life insurance benefits Aflac provides to beneficiaries and members upon the death of a loved one.","length":240,"tagName":"p"},{"type":"text","content":"LifeVault is an online platform that supports the creation of a comprehensive end-of-life plan so members can better protect their families. Included with LifeVault is:","length":173,"tagName":"p"},{"type":"list","items":[{"val":[{"type":"text","content":"Last will and testament: Ensuring that wishes are honored and loved ones are protected. A will and testament can often be created in under 15 minutes.","length":150,"tagName":"p"}]},{"val":[{"type":"text","content":"Advance health care directive: Assistance in communicating medical wishes and help for loved ones in make challenging decisions.","length":128,"tagName":"p"}]},{"val":[{"type":"text","content":"Power of attorney: Granting legal authority to a trusted loved one to act on their behalf.","length":90,"tagName":"p"}]},{"val":[{"type":"text","content":"Funeral directive: Compiling preferences for a funeral to help ease the burden on family members by ...