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As Businesses Struggle to Attract Workers, ADP Research Institute Study Pinpoints Human Resources' Impact on a Company's Talent Brand with New Metric to Measure HR Performance
As Businesses Struggle to Attract Workers, ADP Research Institute Study Pinpoints Human R...
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[{"type":"text","content":"\n \n \n \n As Businesses Struggle to Attract Workers, ADP Research Institute Study Pinpoints Human Resources' Impact on a Company's Talent Brand with New Metric to Measure HR Performance\n \n \n /* Style Definitions */\nspan.prnews_span\n{\nfont-size:8pt;\nfont-family:\"Arial\";\ncolor:black;\n}\na.prnews_a\n{\ncolor:blue;\n}\nli.prnews_li\n{\nfont-size:8pt;\nfont-family:\"Arial\";\ncolor:black;\n}\np.prnews_p\n{\nfont-size:0.62em;\nfont-family:\"Arial\";\ncolor:black;\nmargin:0in;\n}\n \n \n \n \n \n \n Study reveals specific factors that influence the talent brand, what factors influence intent to leave, and factors that influence people to actually leave through lens of the employee experience in 25-country study of more than 32,000 respondents across four samples\n \n \n - A single point of contact influences HR XPerience Score (HRXPS): Employees are twice as likely to value their company when they experience a single point of contact with HR.\n \n \n - Frequency of interactions matter: Employees are 7.4 times more likely to say HR is Value-Promoting when they experience seven interactions with HR compared to no interactions.\n \n \n - HR services directly deliver a higher HRXPS: The more HR services an employee uses, the higher the HRXPS; employees who use five services are 11 times more likely to say HR is Value-Promoting.\n \n \n PR Newswire\n \n \n \n \n \n ROSELAND, N.J.\n \n ,\n \n Sept. 30, 2021\n \n /PRNewswire/ -- In a first-of-its-kind study,\n \n ADP Research Institute\n \n (ADPRI) uncovered the\n \n HR XPerience Score\n \n (HRXPS) metric to measure HR service quality and the impact of the human resources (HR) function, as well as identified the key factors that directly correlate to a strong talent brand as seen through the lens of the employee's experience. This 25-country study of more than 32,000 respondents offers studied intel on the importance of HR to the talent brand based on key interactions during an employee's talent journey, providing new insights for the HR and business community as the workforce refocuses efforts on engaging, hiring and retaining talent.\n \n \n \n \n \n \n \n \n \n To better understand what influences a company's talent brand –\n \n the likelihood an employee would recommend their company to a family member or friend as a place to work\n \n – the study set out t...