Business
8x8 XCaaS™ Enhances Employee and Customer Engagement With High Availability and Data Sovereignty in Canada
Global Reach™ Cloud Infrastructure Provides Canadian Organizations with High Quality Connectivity and Reliability CAMPBELL, Calif.--(BUSINESS WIRE)-- 8x8,
About this update from 8x8 Inc
[{"type":"text","content":"\nGlobal Reach™ Cloud Infrastructure Provides Canadian Organizations with High Quality Connectivity and Reliability\n\n CAMPBELL, Calif.--(BUSINESS WIRE)--\n8x8, Inc. (NYSE: EGHT), a leading integrated cloud communications platform provider, today announced enhanced cloud connectivity and reliability capabilities in Canada, providing Canadian organizations with superior business resilience and data sovereignty adherence. Leveraging patented 8x8 Global Reach™ technology, Canadian organizations can further strengthen employee communications and customer engagement across a distributed workforce using 8x8 XCaaS™ (eXperience Communications as a Service™), which includes fully integrated cloud contact center, voice, video meetings, team chat, and CPaaS APIs and embeddable apps.\n\n“As Canadian organizations embrace digital transformation and the shift to hybrid work, they recognize that cloud services can ensure greater business resilience. We expect cloud communications adoption to accelerate in Canada as a result of this increased awareness of the need for more agile technology consumption,” said Elka Popova, VP of Connected Work Research at Frost & Sullivan. “Driving this growth are global cloud providers that have compelling integrated communications, collaboration, and contact center offerings such as 8x8 XCaaS. 8x8 is helping Canadian companies enhance employee and customer engagement while meeting their specific reliability, quality of service, and data sovereignty requirements.”\n\nOrganizations can mix-and-match 8x8 XCaaS cloud communications and contact center plans and services to meet their unique requirements with the flexibility to adjust to changing needs in the future. Organizations relying on Microsoft Teams for collaboration can also utilize the 8x8 Voice for Microsoft Teams direct routing solution and 8x8 Contact Center for Microsoft Teams, which is certified by Microsoft.\n\n\"8x8 XCaaS provides Canadian organizations the benefit of an empowered modern communications experience,\" said Michael Carnevale, Manager of Product and Partner solutions at CDW Canada. \"Our partners and their customers can rest assured knowing that they will experience improved employee productivity, delighted customers, and deeper insights for smarter decisions and a more agile organization.\"\n\nOperating a geographically-redundant cloud...