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8X8 More Than Doubles Operator Connect Global Offerings; Now Among Top Five Providers
8x8 extends Operator Connect coverage to 50 countries CAMPBELL, Calif.--(BUSINESS WIRE)-- 8x8, Inc. (NASDAQ: EGHT), the industry's most integrated Platform
About this update from 8x8 Inc
[{"type":"text","content":"\n8x8 extends Operator Connect coverage to 50 countries\n\n\n CAMPBELL, Calif.--(BUSINESS WIRE)--\n8x8, Inc. (NASDAQ: EGHT), the industry's most integrated Platform provider for CX that combines Contact Center, Unified Communication, and CPaaS solutions, is now among the top five providers of Operator Connect globally after more than doubling the number of countries available for 8x8 Operator Connect for Microsoft Teams deployment. Additionally, 8x8 is the only Operator Connect provider with a native contact center solution certified to integrate with Teams.\n\n\n8x8 Operator Connect for Microsoft Teams is a purpose-built solution that delivers native Public Switched Telephone Network (PSTN) calling through the Microsoft Operator Connect program. Powered by 8x8’s industry-leading Global Reach™ network, it ensures reliable connectivity, accelerated deployment, and simplified management – enhancing efficiency for Microsoft Teams Phone administrators.\n\n\n8x8 Operator Connect for Microsoft Teams now supports local presence in 50 countries, including the recent additions of Brazil, South Korea, Turkey, South Africa, and the Czech Republic, among the 30 new countries added.\n\n\n\"Among companies using Microsoft Teams, only 65.8% have enabled Teams for PSTN calling, signaling a significant opportunity to enhance the platform’s value with integrated voice services,” said Irwin Lazar, President and Principal Analyst at Metrigy. “With 8x8 now offering Operator Connect in 50 countries – and as the only UCaaS provider supporting both Operator Connect and Direct Routing – organizations can quickly scale PSTN access globally. Combined with 8x8’s Teams-certified contact center, this creates a powerful foundation for unified communications and customer experience within Teams.\"\n\n\nKeys benefits of 8x8 Operator Connect for Microsoft Teams include:\n\n\n\nReliability, Security, and Support - Direct peering through Microsoft Azure meets program architecture, security, and network requirements for reliability together with a streamlined support model and shared Service Level Agreements (SLAs) with Microsoft for Operator Connect services.\n\n\n\nA Complete Portfolio - Flexible calling plans, and a Teams-certified contact center with free on net calling to meet each organization’s specific telephony and customer engagement requirements.\n\n\n\n...