Business
8x8, Inc. Reports Fourth Quarter and Fiscal Year 2025 Financial Results
Fourth quarter service revenue of $172 million and total revenue of $177 million Fiscal year 2025 service revenue of $693 million and total revenue of $715
About this update from 8x8 Inc
[{"type":"text","content":"\nFourth quarter service revenue of $172 million and total revenue of $177 million\nFiscal year 2025 service revenue of $693 million and total revenue of $715 million\n2025 Cash flow from operations of $64 million\n\n CAMPBELL, Calif.--(BUSINESS WIRE)--\n8x8, Inc. (NASDAQ: EGHT), the industry's most integrated Platform for CX provider that combines Contact Center, Unified Communication, and Communications APIs, today reported financial results for the fourth quarter and fiscal year 2025 ended March 31, 2025.\n\n\"Our results in the fourth quarter and fiscal 2025 reflect multiple transitions as we build a foundation for durable growth and profitability. Reported service revenue declined 1% in the fourth quarter due to a decline in revenue from former Fuze customers. Excluding revenue from former Fuze customers, 8x8 service revenue growth accelerated to nearly 5% year-over-year. We are making progress upgrading the remaining customers on the Fuze service platform, and expect to complete all upgrades by the end of calendar year 2025,\" said Samuel Wilson, Chief Executive Officer at 8x8, Inc.\n\n\"As we continue to demonstrate our capacity to deliver exceptional customer outcomes, our star is beginning to rise. We remain deeply focused on disciplined execution and maintaining our commitment to long-term, sustainable growth. We are building the expert delivery system that allows UCaaS, CCaaS, messaging, security, payments and much more, to work seamlessly together. As we look ahead, the momentum guided by our platform differentiation, our AI-driven capabilities, and our partner-led sales strategy positions us confidently on a path to durable, profitable expansion into fiscal 2028 and beyond,\" Wilson added.\n\nFiscal Year 2025 Financial Results:\n\n\nTotal revenue decreased 2% to $715.1 million, compared to $728.7 million in fiscal 2024.\n\n\nService revenue decreased 1% to $692.9 million, compared to $700.6 million in fiscal 2024.\n\n\nGAAP operating income was $15.2 million, an increase of 155% compared to GAAP operating loss of $27.6 million in fiscal 2024.\n\n\nNon-GAAP operating profit was $78.4 million, a decrease of 17% compared to non-GAAP operating profit of $94.7 million in fiscal 2024.\n\n\nGAAP net loss was $27.2 million, compared to GAAP net loss of $67.6 million in fiscal 2024.\n\n\nNon-GAAP net income was $48.3 million...