Business
8x8, Inc. Announces Second Quarter Fiscal Year 2026 Financial Results
Year-over-year service and total revenue growth 19th consecutive quarter of positive cash flow from operations Strong usage trends drive record platform
About this update from 8x8 Inc
[{"type":"text","content":"\nYear-over-year service and total revenue growth\n\n19th consecutive quarter of positive cash flow from operations\n\nStrong usage trends drive record platform engagement\n\n8x8 Workforce Management integrated with Contact Center as Innovation Accelerates\n\n CAMPBELL, Calif.--(BUSINESS WIRE)--\n8x8, Inc. (NASDAQ: EGHT), a leading global business communications platform provider, today reported financial results for the second quarter of fiscal year 2026 ended September 30, 2025.\n\n“Our second quarter performance reflected progress against our strategic priorities,” said Samuel Wilson, Chief Executive Officer at 8x8, Inc. “Revenue growth was driven by record usage of our CX platform, continued expansion of our product portfolio, and growing adoption of new solutions like 8x8 Engage and AI-based solutions.\n\n“We are embedding AI across our platform and our operations, not as a headline but as a real driver of efficiency, accuracy, and customer success. With innovation as our foundation and disciplined execution, we are building a stronger company positioned for sustainable, long-term growth.”\n\nSecond Quarter Fiscal Year 2026 Financial Results:\n\n\nTotal revenue of $184.1 million, compared to $181.0 million in the second quarter of fiscal 2025.\n\n\nService revenue of $179.1 million, compared to $175.1 million in the second quarter of fiscal 2025.\n\n\nGAAP operating income was $5.3 million, compared to GAAP operating income of $7.2 million in the second quarter of fiscal 2025.\n\n\nNon-GAAP operating profit was $17.3 million, compared to non-GAAP operating profit of $21.5 million in the second quarter of fiscal 2025.\n\n\nGAAP net income was $0.8 million, compared to GAAP net loss of $14.5 million in the second quarter of fiscal 2025.\n\n\nNon-GAAP net income was $13.1 million, compared to non-GAAP net income of $12.1 million in the second quarter of fiscal 2025.\n\n\nAdjusted EBITDA was $22.0 million, compared to Adjusted EBITDA of $26.7 million in the second quarter of fiscal 2025.\n\n\nCash flow from operations of $8.8 million, compared to cash flow from operations of $12.3 million in the second quarter of fiscal 2025.\n\n\nEnding cash and equivalents, including restricted cash, of $76.7 million reflected disciplined capital allocation during the quarter.\n\n\nA reconciliation of the non-GAAP measures to the most directl...