Business
8x8 Engage Wins Gold at the 2026 NY Product Design Awards
CAMPBELL, Calif.--(BUSINESS WIRE)-- 8x8, Inc. (NASDAQ: EGHT), a leading global business communications platform provider, wins Gold in the User Experience
About this update from 8x8 Inc
[{"type":"text","content":" CAMPBELL, Calif.--(BUSINESS WIRE)--\n8x8, Inc. (NASDAQ: EGHT), a leading global business communications platform provider, wins Gold in the User Experience (UX) - Product UX category at the 2026 NY Product Design Awards for 8x8 Engage.\n\n\nOrganized by the International Awards Associate (IAA), the NY Product Design Awards and NY Architectural Design Awards are widely regarded among the leading international design awards and competitions, celebrating projects that demonstrate design innovation, functional excellence, and global design impact.\n\n\nField technicians, billing specialists, HR staff, and other mobile-first, customer-facing teams are expected to deliver consistent service while navigating a fragmented mix of calling, messaging, and customer channel apps that were never designed to connect. 8x8 Engage was purposefully designed to eliminate that friction.\n\n\nBy unifying voice, video, SMS, RCS, WhatsApp, Messenger, and Viber into a single workspace, 8x8 Engage gives every customer-facing role the full context they need to act decisively without toggling between apps or losing the thread of a conversation. Internal escalations are faster because teams collaborate without ever leaving the workspace; customer interactions are more personalized because full context travels with every conversation; and risk is reduced because every interaction is managed, tracked, and governed in one place. Earning Gold in the Product UX category at the 2026 NY Product Design Awards is a testament to what happens when enterprise software is built around people, not processes.\n\n\nRecognizing Global Design Excellence\n\n\nWinning a NY Product Design Award represents prestigious international recognition for design excellence and innovation, positioning recipients among the global design community shaping the future of modern design.\n\n\nBuilt into the 8x8 Platform for CX\n\n\n8x8 Engage is part of the 8x8 Platform for CX, which unifies contact center, unified communications, and API solutions into one intelligent, scalable solution. 8x8 Engage was designed from the ground up as an integral part of the platform – purpose-built to extend CX-grade tools to every customer-facing role beyond the contact center. Organizations get a consistent architecture, faster adoption, and connected experiences, without added operational overhead.\n\n\nTo...