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8x8 Delivers New XCaaS™ Enterprise Meetings Capabilities for Improved Company-wide Collaboration
New Capabilities Enable Large Meeting Moderation and Engagement; Enhance Employee and Customer Experience CAMPBELL, Calif.--(BUSINESS WIRE)-- 8x8, Inc.
About this update from 8x8 Inc
[{"type":"text","content":"\nNew Capabilities Enable Large Meeting Moderation and Engagement; Enhance Employee and Customer Experience\n\n CAMPBELL, Calif.--(BUSINESS WIRE)--\n8x8, Inc. (NYSE: EGHT), a leading integrated cloud communications platform, today announced new 8x8 XCaaS™ (eXperience Communications as a Service™) enhancements, including advanced enterprise features to optimize the moderation, performance monitoring, and participant engagement of large meetings, expanded global reach, and additional customer engagement features. These improved capabilities enable organizations to boost productivity, provide tailored experiences for a distributed workforce, and increase customer satisfaction, allowing for a more agile business.\n\n“When we became a cloud-first organization, we wanted all voice services on a single platform. 8x8 XCaaS fit the bill and gave us everything we previously had with our on-premises systems, plus so much more,” said Tom Drez, Chief Information Officer at Christian Brothers Services. “The ability, now, for all employees to have their own fully featured virtual meeting space to conduct meetings from small to large with employees and non-employees alike – with frequent software updates and new features from 8x8 – has proven just how valuable it is to choose a technology partner who is going to continue driving innovation to meet our current and future needs.”\n\n8x8 XCaaS includes integrated cloud contact center, voice, team chat, video meetings, and CPaaS APIs and embeddable apps capabilities in a single-vendor solution. 8x8 XCaaS is built on the resilient, secure, and compliant 8x8 eXperience Communications Platform™, which offers the highest levels of reliability and the industry’s only financially backed, platform-wide 99.999 percent SLA across an integrated cloud UCaaS and CCaaS solution.\n\nNew 8x8 XCaaS features enhance company-wide collaboration to boost employee and customer experience, including:\n\nWork\n\n\nAdvanced moderation features: Addresses the needs of a hybrid work environment by enabling advanced enterprise capabilities to manage and moderate large meetings, such as company or department-wide town halls and classroom sessions. Includes the ability to mute and turn off video for all participants, and disable content sharing to run effective meetings.\n\n\nMeet from anywhere: Satisfies the needs of a mobile...