Business
8x8 and Ingram Micro Cloud Expand Distribution Partnership with New Resale Go-To-Market Strategy
Leading Global Technology Solutions Provider Now Offering 8x8 XCaaS™ to Ingram Micro Cloud’s Vast Network of Partners CAMPBELL, Calif.--(BUSINESS WIRE)--
About this update from 8x8 Inc
[{"type":"text","content":"\nLeading Global Technology Solutions Provider Now Offering 8x8 XCaaS™ to Ingram Micro Cloud’s Vast Network of Partners\n\n CAMPBELL, Calif.--(BUSINESS WIRE)--\n8x8, Inc. (NYSE: EGHT), a leading integrated cloud communications platform provider, today announced an expanded distribution relationship and resale go-to-market strategy with Ingram Micro Cloud, a global technology solutions provider and operator of one of the world’s largest cloud marketplaces for the channel. The new agreement with Ingram expands the number of reseller partners helping organizations move off legacy on-premises systems to the cloud with the 8x8 XCaaS™ (eXperience Communications as a Service™) integrated cloud communications and contact center solution.\n\nIngram Micro Cloud delivers a full spectrum of global technology and premium cloud services to businesses around the world, helping businesses realize the promise of technology. A key 8x8 distribution alliance since 2017, the expanded agreement now allows Ingram Micro Cloud partners to resell 8x8 XCaaS, which includes integrated cloud contact center, voice, team chat, and video meetings capabilities, and continue owning the customer relationship by delivering professional services, providing technical support, and billing clients directly to recognize top line revenue.\n\nThis business alignment enables the Ingram Micro Cloud partner community to expand their cloud communications, collaboration, and contact center portfolio, and offer 8x8 XCaaS to organizations seeking to enhance employee and customer experience. With 8x8, Ingram Micro Cloud resellers will benefit from a single-vendor integrated solution that is capable of handling all of their customers’ communications, collaboration, and engagement technology needs, including professional and managed services.\n\nAccording to the Gartner® report, Selecting the Best External Calling Option for Microsoft Teams1, “By 2024, 20% of total Microsoft Teams active users will adopt telephony services for external calling on Teams.” As one of the largest Microsoft distributors globally, Ingram Micro Cloud reseller partners can also capitalize on this large market opportunity by offering the 8x8 Voice for Microsoft Teams direct routing solution as well as 8x8 Contact Center for Microsoft Teams, which is certified by Microsoft. This will enable Ingram Micro Clo...