Transcosmos : Q2 FY2026/3 Earnings Conference Presentation Material

Earnings Conference for the Six Months Ended September 30, 2025 (April 1, 2025 - September 30, 2025)

October 31, 2025 transcosmos inc.

1. Executive Summary
2. H1 FY2026/3 Financial Results Summary

   • Consolidated Income Statement Summary

   • Consolidated Net Sales Analysis

   • Consolidated Net Sales Analysis (Quarterly Trend)

   • Consolidated Operating Profit Analysis

   • Consolidated Operating Profit Analysis (Quarterly Trend)

   • Parent Company Operating Profit Analysis

   • transcosmos inc. H1 Net Profit Analysis

   • Consolidated Balance Sheet Summary

   • Consolidated Cash Flow Statement

   • CAPEX, Amortization/Depreciation, Employees, Service Bases

3. Financial Results by Service/Market

   • BPO Services

   • CX Services

   • Overseas by Geographic Markets

     Appendix

   • Overseas Net Sales by Country or Region based on Clients' Location

• Net sales grew 3.5% YoY, marking a record high for H1. Operating profit hit a record level for H1, with OP margin rising from 3.8% to 4.2% YoY (excluding FY2021/3-FY2023/3 impacted by COVID-related jobs).

• BPO services net sales up 8.3% YoY; OP margin grew by 0.4 points.

  • Growing outsourcing demand, driven by labor shortages in Japan, led to more new wins and larger project sizes.

  • Two jointly established companies with clients began operations. Further promoted trans-Xsynk, our AI-powered solution. Focused on expanding digital BPO services into supply chain, IT, and manufacturing.

• CX services net sales up 2.8% YoY; OP margin grew by 0.5 points.

  • Deployment of our integrated CX platform, trans-DX for Support, increased to 117 companies, supporting sales growth in digital contact center services.

  • Focused on accelerating the rollout of trans-DX for Support, enhancing service value and streamlining operations with AI, and driving sales in digital integration services.

• Overseas net sales up 0.1% YoY; OP margin declined 0.3 points.

  • Accelerated the expansion of CX/BPO services in Asia, leading to new orders in China and South Korea. Sales increased, offsetting the impact of foreign exchange rates.

  • Focused on promoting Global CX/BPO services via the Malaysia hub, developing AI-powered services mainly in South Korea, and increasing business with China-based global companies.

• transcosmos inc. net profit achieved significant growth driven by higher operating profit, foreign exchange gains, and lower extraordinary losses.

• Consolidated net sales up ¥6,570mn (+3.5%)

  Parent

  Company

Up, reflecting sales growth in both CX and BPO services.

Up, as BPO-related joint ventures expanded their business scope and new entities were newly consolidated. Up, reflecting sales growth in subsidiaries in China, despite the impact of foreign exchange rates.

+58.7

+8.1

+0.5

-1.6

Parent Company Domestic Affiliates Overseas Affiliates

Elimination of

intersegment transaction

1,855.5

1,921.1

+65.7

In ¥100mn (rounded to the nearest ¥100mn)

H1 FY2025/3 H1 FY2026/3

• H1: Net sales up ¥2,190mn on a local currency basis, reflecting sales growth in subsidiaries in South Korea and China. Currency fluctuations had a negative impact of ¥2,140mn on reported sales.

• Q2: Net sales up ¥1,260mn on a local currency basis, reflecting sales growth in subsidiaries in South Korea and China. Currency fluctuations had a negative impact of ¥1,810mn on reported sales.

  Overseas Affiliates: YoY net sales (H1)

+21.9

-21.4

Change in sales

on a local currency basis

FX impact

505.7 506.2

In ¥100mn (rounded to the nearest ¥100mn)

+12.6

-18.1

261.7

Change in sales

on a local currency basis

FX impact

256.1

In ¥100mn (rounded to the nearest ¥100mn)

H1 FY2025/3 H1 FY2026/3 Q2 FY2025/3 Q2 FY2026/3

*The bar charts above show the impact of currency fluctuations on overseas subsidiaries that significantly affect the Company's consolidated financial results when translated into the reporting currency. FX impact has minimal effect on consolidated operating profit.

*Overseas affiliates' profits and losses are translated into the reporting currency using the average exchange rate for January to June 2025. A decline in the average exchange rate of the South Korean won against the Japanese yen, compared to the same period last year, significantly

• YoY: Up ¥3,210mn, reflecting sales growth in the Parent Company and Domestic Affiliates, achieving growth for six consecutive quarters from Q1 FY2025/3.

• QoQ: Up ¥3,230mn, reflecting sales growth in all segments.

  In ¥100mn (rounded to the nearest ¥100mn)

  Net sales growth (%)
  
  

  +32.1

  
  
  

  +32.3

  +2.4%

  +3.7%

  +3.3% +5.7%

  +3.7%

  +3.4%

  Overseas Affiliates Domestic Affiliates

  243.9

  104.1

  261.7

  106.4

  247.0

  112.4

  270.2

  110.0

  250.0

  104.8

  256.1

  113.7

  Parent Company

  595.7

  610.8

  618.2

  615.6

  623.0

  642.2

  Elimination of

  -32.8

  -34.3

  -34.4

  -35.9

  -33.4

  -35.3

  intersegment

  transaction

  25/3 1Q

  25/3 2Q

  25/3 3Q 25/3 4Q

  26/3 1Q

  26/3 2Q

  910.8

  944.6

  943.2

  959.8

  944.4

  976.7

• Operating profit up ¥940mn (+13.2%)

  Parent

  Company

Up, reflecting increased profitability in both CX and BPO services.

Up, reflecting profit growth in a listed subsidiary.

Profits up in subsidiaries in China and South Korea. Profitability increased in subsidiaries in Europe and the U.S. due to progress in business restructuring. Despite these increases, overall operating profit declined due to lower profit in subsidiaries in Southeast Asia.

+8.7

+1.9

-1.6

+0.4

Elimination of

Parent Company Domestic Affiliates Overseas Affiliates intersegment

transaction

71.3

OP margin 3.8%

80.7

OP margin 4.2%

+9.4

In ¥100mn (rounded to the nearest ¥100mn)

H1 FY2025/3 H1 FY2026/3

• YoY: Up ¥300mn, reflecting profit growth in the Parent Company and Domestic Affiliates. OP margin grew by 0.2 points.

• QoQ: Up ¥710mn, reflecting profit growth in the Parent Company and Overseas Affiliates. OP margin grew by 0.6 points.

In ¥100mn (rounded to the nearest ¥100mn)

OP margin

+3.0

+7.1

Overseas Affiliates

Domestic Affiliates

3.3%

10.2

7.1

4.3%

13.2

7.8

4.2%

3.5%

11.7

11.3

7.9

5.8

3.9%

0.0

9.6

8.9

4.5%

12.3

7.9

Parent Company

13.2

20.4

20.8

16.8

18.3

23.9

Elimination of intersegment transaction

-0.1

25/3 1Q

-0.5

25/3 2Q

-0.4 -0.5

25/3 3Q 25/3 4Q

26/3 1Q

-0.2

26/3 2Q

30.4

40.9

40.0

33.5

36.8

43.9