May 12, 2026
The Manager, The Manager,
Listing Department Listing Department
BSE Limited National Stock Exchange of India Limited
Phiroze Jeejeebhoy Towers, Exchange Plaza, 5th Floor, Plot No. C/1,
Dalal Street, G Block, Bandra-Kurla Complex, Bandra (E),
Mumbai - 400 001 Mumbai - 400 051
Scrip Code: 500413 Scrip Code: THOMASCOOK
Fax No.: 2272 2037/39/41/61 Fax No.: 2659 8237/38
Dear Sir/ Madam,
Sub: Analyst and Investor Earnings Conference Call Presentation
Pursuant to Regulation 30 of the Securities and Exchange Board of India (Listing Obligations and Disclosure Requirements) Regulations, 2015 and in continuation to our intimation dated May 6, 2026, please find enclosed a copy of Investor Presentation on financial and business performance of the Company for the quarter and year ended March 31, 2026, for the Earnings Call scheduled to be held on May 13, 2026.
This is for your information and records. Thank you.
Yours faithfully,
For Thomas Cook (India) Limited
AMIT
Digitally signed by AMIT JYOTINDRA
JYOTINDRA PAREKH
PAREKH
Amit J. Parekh
Date: 2026.05.12
23:37:01 +05'30'
Company Secretary and Compliance Officer
Encl: a/a
Thomas Cook (India) Limited
Investor Presentation - Q4 & FY26
May 12, 2026
T A B L E O F CO N T EN T S
SR. NO. | CONTENTS | PAGE NO. |
1 | C O M P A N Y S N A P S H O T | 03 |
2 | Q 4 & F Y 2 0 2 6 F I N A N C I A L P E R F O R M A N C E | 06 |
3 | O V E R V I E W : B U S I N E S S S E G M E N T S | 16 |
4 | F I N A N C I A L D A T A | 46 |
5 | A N N E X U R E - S T R A T E G I C D I V E S T M E N T | 51 |
2
CO M P AN Y S N AP S HO TThomas Cook (India) Ltd - 145+ years, 28 countries, 4 engines, 800+ touchpoints
Part of Fairfax Group
800+
Total Touchpoints (across the group)
300+ TCIL and SOTC; 170+ PSA &
GSA; 17 Airport Counters; 264 DEI Sites, 78 Sterling Resorts
CRISIL AA
Credit Rating
Retained AA/Stable/ A1+ rating
28
Countries
5 continents, owned operations
₹85.6 Bn
Total Income FY26
▲3.3% YoY
Financial Services
TCIL's Unassailable Moat
Authorized Dealer (AD) Category II, Interbank player
low capex, high float, Structurally superior returns.
Revenue (FY26)
₹3,261 Mn45.8% EBIT Margin
Travel & Related Services
Multi-Segment Leader. Multi-Geography Reach.
B2B - DMS, MICE, Corporate & B2C - Leisure
Revenue (FY26)
₹67,025 Mn3.3% EBIT Margin
Leisure Hospitality
Sterling Holiday Resorts : Wide network;
Debt-Free, Growing fast
Revenue (FY26)
₹5,336 Mn
24.2% EBIT Margin
Digital Imaging Solutions
DEI - Leading player in the Souvenir
Imaging
Revenue (FY26)
₹8,360 Mn
1.3% EBIT Margin
3
Southern Africa
East Africa
Travel & Related Services
Financial Services
Leisure Hospitality & Resorts
Digital Imaging Solutions
4
B R AN DST HO M AS CO O K I N DI A - CO M P ET I T I VE M O AT
Core advantages no single competitor can replicate.
Brand Trust + Customer Experience
145+ year legacy of trust in travel and foreign exchange services
Strong portfolio of 16 brands
High-touch + tech-enabled service model
True Omnichannel Distribution
TCIL's reach combines Trust & Convenience
300 retail branches (TCIL+SOTC) | 3,500+ Fx partners | 17 airport counters
Forex and holiday decisions are high trust spending moments
Physical presence converts not only walk-in leads but also concludes online inquiries
Diversity in Geography & Service Offerings
Presence across 28 countries / 5 continents
Portfolio spans Travel, Forex, Hospitality, Digital Imaging Services
Reduces cyclicality; enables cross-border demand capture + resilience
Financial Services- High-barrier, high-trust, scale-driven model
Uniquely positioned in the space with AD II License, own Dealing room, Nostro accounts and SWIFT memberships
Improving Retail Mix; Float income scales with prepaid penetration
Zero proprietary FX risk
Brand Trust + Digital Layer: High-trust Transactions supported by Website, App, WhatsApp, V-KYC
Sterling Holiday Resorts - Execution & Scalability Moat
Pan-India Leisure Footprint: 78 Resorts I 61 Cities
Focus on experiential, destination-led stays (nature, hills, remote locations)
Asset-light expansion through managed/leased properties
Disciplined capital deployment driving operating leverage and superior returns
DEI - Global & tech-enabled ecosystem
Global Presence & Scale: Operations across 14 countries and tourist locations → network advantage
WeC - integrated, tech-enabled platform that drives efficiency, engagement, and conversion across the customer journey
Exclusive Site Partnership
B2B & B2C Travel - Thomas Cook & SOTC Covers the spectrum of Indian consumer arc
Trust-led brands offering group tours, FIT, and Customized group travel - from aspiration to premium, end-to-end.
B2B - Relationship-led services across corporate travel & MICE and DMS - end-to-end planning and execution.
B2B ~73% | B2C ~27% of total travel pie
Cash & Cash Equivalents
Cash and Cash Equivalents - Rs 26 bn, Total Debt Rs 2,773 mn
Cash generation supports reinvestment for growth, technology initiatives and opportunities for shareholder value creation.
Capital-Efficient Growth Model
Scale benefits across Travel, Forex, Hospitality and DEI support operating leverage
Asset-light expansion reduces capital intensity and improves return profile
Digital initiatives help reduce servicing costs and improve processing efficiency
5
Q 4 & F Y 2 02 6 F I N AN CI AL P ER F O R MAN CECommenting on the results, Mahesh Iyer - Managing Director & CEO Thomas Cook (India) Limited said, FY 2026 was marked by significant geopolitical disruptions at both the start and close of the FY, effectively truncating the sales & operating period from 12 to less than 9 months. Despite this challenging environment, characterised by airspace disruptions, elevated costs, and significant negative currency volatility, the Thomas Cook India Group has delivered a good performance with consolidated Income for FY 2026 growing by 3% to Rs. 85,578 Mn.
Looking ahead, while the environment remains uncertain, we are cautiously optimistic that the peace will endure. Our focus will remain on prudent fiscal management & leveraging technology for increased productivity - to deliver sustainable growth & value to our stakeholders."
7
M AN AGEM EN T CO M M EN T AR Y : Q 4 & F Y 2 6F Y 2 6 F I N A N C I A L HI GHL I GHT S
(₹ Mn)
SEGMENT PERFORMANCE
Income from Operations | FY26 | FY25 | YoY |
Financial Services* | 3,261 | 3,277 | ▼ 0.5% |
Travel & Related Services | 67,025 | 64,689 | ▲ 3.6% |
Leisure Hospitality & Resorts | 5,336 | 5,006 | ▲ 6.6% |
Digital Imaging Solutions | 8,360 | 8,423 | ▼ 0.8% |
Total | 83,982 | 81,396 | ▲ 3.2% |
EBIT | FY26 | FY25 | YoY |
Financial Services | 1,493 | 1,498 | ▼ 0.3% |
Travel & Related Services | 2,218 | 2,485 | ▼ 10.8% |
Leisure Hospitality & Resorts | 1,292 | 1,291 | ▲ 0.1% |
Digital Imaging Solutions | 110 | 268 | ▼ 59.1% |
Total | 5,113 | 5,542 | ▼ 7.7% |
CONSOLIDATED PERFORMANCE
Other Income | 1,596 | 1,450 | ▲ 10.1% |
Total Income | 85,578 | 82,845 | ▲ 3.3% |
EBIT | 4,276 | 4,798 | ▼ 10.9% |
EBIT Margin % | 5.0% | 5.8% | ▼ 79 bps |
PBT | 3,268 | 3,784 | ▼ 13.6% |
PBT Margin % | 3.8% | 4.6% | ▼ 75 bps |
PAT | 2,205 | 2,584 | ▼ 14.7% |
PAT Margin % | 2.6% | 3.1% | ▼ 54 bps |
EPS | 4.70 | 5.46 | ▼ 13.9% |
8
* Reported on net basis
Q 4 F Y 2 6 F I N A N C I A L HI GHL I GHT S
SEGMENT PERFORMANCE
Income from Operations | Q4 FY26 | Q4 FY25 | YoY | |
Financial Services* | 813 | 787 | ▲ | 3.3% |
Travel & Related Services | 13,569 | 15,723 | ▼ | 13.7% |
Leisure Hospitality & Resorts | 1,385 | 1,164 | ▲ | 19.0% |
Digital Imaging Solutions | 1,940 | 2,015 | ▼ | 3.7% |
Total | 17,707 | 19,689 | ▼ | 10.1% |
CONSOLIDATED PERFORMANCE
Other Income | 348 | 531 | ▼ 34.6% |
Total Income | 18,054 | 20,220 | ▼ 10.7% |
EBIT | 707 | 1,151 | ▼ 38.6% |
EBIT Margin % | 3.9% | 5.7% | ▼ 178 bps |
(₹ Mn)
EBIT | Q4 FY26 | Q4 FY25 | YoY | |
Financial Services | 392 | 334 | ▲ | 17.3% |
Travel & Related Services | 239 | 589 | ▼ | 59.3% |
Leisure Hospitality & Resorts | 243 | 235 | ▲ | 3.6% |
Digital Imaging Solutions | (102) | 78 | - | |
Total | 773 | 1,236 | ▼ | 37.5% |
PBT | 461 | 884 | ▼ 47.9% |
PBT Margin % | 2.6% | 4.4% | ▼ 182 bps |
PAT | 307 | 660 | ▼ 53.5% |
PAT Margin % | 1.7% | 3.3% | ▼ 157 bps |
EPS | 0.83 | 1.39 | ▼ 40.3% |
9
* Reported on net basis
S EGM EN T P ER F O RM A NCE - F I N AN CI AL S ER V I CES% Margin
(₹ Mn)
Revenue
3.3%
787
842
845
762
813
Q4FY25 Q1FY26 Q2FY26 Q3FY26 Q4FY26
(0.5%)3,277 3,261
FY25 FY26
334 | 374 | 316 | 392 | |||||||||
42.5% | 44.4% | 48.7% | 41.5% | 48.3% | 45.7% | 45.8% | ||||||
Q4FY25 | Q1FY26 | Q2FY26 | Q3FY26 | Q4FY26 | FY25 | FY26 |
17.3% (0.3%)
411
1,498 1,493
EBIT &
Margin
Q4 & FY26 highlights
Retail sales growth: 27% y-o-y in Q4 FY26; 16% in FY26
Holiday sales growth: 29% y-o-y in Q4 FY26; 13% in FY26
Education sales growth: 25% y-o-y in Q4 FY26; 17% in FY26
Retail turnover grew by 20% y-o-y in Q4 FY26, contributed by the Holiday 25% y-o-y
and Education 5% y-o-y
Digital adoption rate has moved to 22.8% from 22% y-o-y in Q4 FY26
Growth in digital end-to-end retail transactions: WhatsApp transactions grew by 2.2x in Q4 FY26 and 2.6x in FY26; App by 4.9x in Q4FY26 and 3.5x in FY26; Website by 65% in Q4 FY26 and 8% in FY26
Opened 7 new outlets in Q4 FY26: 5 GCP outlets, 1 owned outlet at Banjara Hills and counters at Kempegowda International Airport, Bangalore
Quick-commerce expansion (via Blinkit) in 6 additional cities - Noida,
Kolkata, Jaipur, Ahmedabad, Lucknow and Chandigarh, increasing our digital
distribution network to 12 cities 10
S EGM EN T P ER F O RM A NCE - T R AV EL & R EL AT ED S ER V I CES% Margin
(₹ Mn)
Revenue
(13.7%)
19,784
15,723
16,891
16,781
13,569
Q4FY25 Q1FY26 Q2FY26 Q3FY26 Q4FY26
3.6%64,689 67,025
FY25 FY26
811
(59.3%)
(10.8%)589
651
516
3.7%
4.1%
3.9%
3.1%
239
1.8%
2,218
3.8%
3.3%
2,485
EBIT &
Margin
Q4FY25 Q1FY26 Q2FY26 Q3FY26 Q4FY26
FY25 FY26
Q4 & FY26 highlights
Corporate Travel
Acquired 8 accounts in Q4 FY26 across financial services, automobile, telecom & energy sector; 4 new large corporate accounts are in the pipeline for Q4 FY26
Air Volume recorded a growth of over 7.3% y-o-y in Q4 FY26 and 4.8% in FY26; International Air Volume recorded a growth of over 19.4% y-o-y in Q4 FY26 & 7.4% in FY26
Hotel Volume & transactions grew by 7.6% and 10.7% respectively y-o-y in Q4 FY26
Total Air & Non Air Volume grew at 6.8% y-o-y in Q4 FY26
Thomas Cook India and SOTC Travel partner with Booking.com to offer corporate clients world-class accommodation solutions to enhance their business travel experience 11
S EGM EN T P ER F O RM A NCE - T R AV EL & R EL AT ED S ER V I CE SMeetings-Incentives-Conferences-Exhibitions (MICE) : Managed over 130 groups ranging from 50 to 1300 delegates per group. Key international destinations: Australia, Dubai, Egypt,
Vietnam, Czech Republic, Austria, Japan, Singapore, Thailand, Indonesia, Spain, Scotland, Hong Kong; Domestic: Jaipur, Delhi, Bangalore, Guwahati, Kolkata
Leisure Travel
Launched Bhutan charter flights ex Bengaluru & Ahmedabad to capitalize on direct air connectivity and growing travel interest to the destination
Launched Kailash Mansarovar holidays for Indian travellers after a gap of 5 years
Introduced TravSure, a pioneering travel protection initiative designed to address the evolving realities of modern travel and provide customers with greater confidence and peace of mind
Introduced an industry-first Visa rejection Cover - a pioneering, ground-breaking insurance solution that safeguards travellers against financial losses arising from visa rejections
SOTC Travel announced its association with Padma Shri Anuradha Paudwal to promote its Darshans spiritual packages
Destination Management Services (DMS) Network:
India DMS: Turnover increased by 5% y-o-y in Q4 FY26 in spite of cancellation due to Israel-Iran War
Overseas DMS: Sales declined by 24% y-o-y in Q4 FY26, primarily impacted by geopolitical disruptions in the Middle East, impacting Desert Adventures and certain transit markets. This was partially offset by resilient performance in Asia Pacific and strong growth in Private Safaris across East and Southern Africa. Revenue grew by 3% y-o-y in FY26, supported by strong performance in Asian Trails and Private Safaris, along with steady growth in Allied T Pro.
Asia Pacific - Asian Trails: Delivered growth by 18% y-o-y in FY26 and 6% in Q4 FY26, supported by strong contributions from Thailand, Malaysia, Vietnam, and China, with growth across key markets.
USA - Allied T Pro: Revenue remained resilient, with revenue growing by 9% y-o-y in FY26 and 12% in Q4 FY26, supported by higher volumes, despite continued challenges in U.S. inbound travel driven by visa and regulatory constraints.
Middle East - Desert Adventures: - Performance declined during the year by 22%, impacted by geopolitical tensions in the Middle East, including travel disruptions and airspace closures following regional escalation in June and further instability towards the end of the year, which affected travel demand and connectivity. The decline was also influenced by the absence of large one-off MICE movements in the prior year base.
Private Safaris:
Southern Africa: Performance remained strong, with revenue growing by 34% in FY26 and 23% y-o-y in Q4FY26 by continued upselling across Groups and MICE segments,
despite weather-related disruptions in certain regions.
East Africa: Performance was driven by charter operations and strong demand from key source markets, resulting in revenue growth of 18% in FY26 and 87% y-o-y in Q4 FY26, along with continued traction in direct local sales.
12
S EGM EN T P ER F O RM A NCE - T R AV EL & R EL AT ED S ER V I CESSEGMENT REVENUE BREAKDOWN ( ₹ Mn)
Segment | FY25 | FY26 | YoY (%) | Q4FY25 | Q4FY26 | YoY (%) |
(A) B2C TOTAL | 17,504 | 18,874 | 8% | 3,027 | 3,281 | 8% |
Domestic | 1,661 | 1,426 | (14%) | 321 | 250 | (22%) |
Outbound | 15,844 | 17,448 | 10% | 2,706 | 3,032 | 12% |
Long Haul | 10,980 | 11,752 | 7% | 1,288 | 1,323 | 3% |
Short Haul | 4,864 | 5,696 | 17% | 1,418 | 1,709 | 21% |
(B) B2B TOTAL | 49,346 | 50,463 | 2% | 12,934 | 10,557 | (18%) |
DMS Total | 34,478 | 35,559 | 3% | 10,421 | 8,728 | (16%) |
India DMS | 6,292 | 6,467 | 3% | 2,839 | 2,969 | 5% |
International DMS | 28,186^ | 29,092 | 3% | 7,582^ | 5,759 | (24%) |
MICE | 13,578 | 13,364 | (2%) | 2,183 | 1,408 | (35%) |
Corporate | 12,563 | 13,364 | 6% | 1,168 | 1,408 | 21% |
Government | 1,015 | - | - | 1,015 | - | - |
Corporate Travel* | 1,290 | 1,541 | 19% | 330 | 421 | 28% |
(C) Inter Segment Elimination | (2,162) | (2,313) | - | (237) | (269) | - |
Total (A+B+C) | 64,689 | 67,025 | 4% | 15,723 | 13,569 | (14%) |
*Reported on net basis
13
^ high-volume MICE events related to Amway and BMW (sales of Rs. 1,131 Mn)
S EGM EN T P ER F O RM A NCE - L E I S UR E HO S P I T AL I TY% Margin
(₹ Mn)
19% 6.6%
1,550
1,164
1,357
1,385
1,044
5,006
5,336
Revenue
Q4FY25 Q1FY26 Q2FY26 Q3FY26 Q4FY26
FY25 FY26
409
471
235
243
20.2%
30.2%
169
16.2%
30.4%
17.5%
3.6%
0.1%25.8%
24.2%
1,291 1,292
EBIT &
Margin
Q4FY25 Q1FY26 Q2FY26 Q3FY26 Q4FY26
FY25 FY26
Q4 & FY26 highlights
Record Quarter Delivered: Highest ever Revenue for Q4 in Sterling history delivered - Rs 1,385 mn, which is a 19% growth y-o-y.
Profitability Sustained: EBIT at Rs 243 Mn. Sterling
delivers 25 consecutive profitable quarters.
Resort Engine - Powering Growth: Resort Revenue contributes 80% of Total Company Revenue for Q4, which is the highest ever - signaling the transformation of the business model and start of the growth phase.
Room and F&B Revenue show impressive growth: Room
Revenue up nearly 38% , F&B Revenue grows 14% y-o-y
H2 Outperforms H1: 2 Record quarters powers H2 Revenue to outperform H1 ( 2,401 Mn) by 22%.
Balance Sheet Strengthens alongside Growth: Free Cash Flow at Rs 1,140 Mn grows 49% over last year. Company continues to be totally Debt-Free.
14
S EGM EN T P ER F O RM A NCE - DI GI T AL I M AGI N G S O L UT I O NSRevenue
(3.7%)
2,015
2,097
1,958
2,365
1,940
Q4FY25 Q1FY26 Q2FY26 Q3FY26 Q4FY26
(0.8%)8,423 8,360
FY25 FY26
% Margin
(₹ Mn)
78 106
3.9%
5.1%
1.2%
3.5%
23
83
3.2%
1.3%
268
(59.1%)
EBIT &
Margin
(102)
Q4FY25 Q1FY26 Q2FY26 Q3FY26 Q4FY26
110
FY25 FY26
Q4 & FY26 highlights
Sales for the quarter came in below prior year levels, reflecting the challenging operating environment stemming from geopolitical tensions in the Middle East and the temporary suspension of operations in the UAE.
The timing made the disruption particularly consequential, as this
quarter represents DEI's peak operating
season
While growth in other locations provided a partial cushion, the impact was meaningful given that the UAE contributes approximately 50% of DEI's total revenue. The market is also home to some of DEI's most strategic partnerships, where revenue potential is typically among the highest across its portfolio.
EBIT consequently stood impacted by dual impact of lower topline and an increase in costs related to WeC.
9 new partnerships signed in Q4 FY26: India (Imagicaa, Wet'nJoy Lonavala, Wet'nJoy Shirdi, Sai Teerth), Saudi Arabia (Aquarabia), Malaysia (Icescape Ice Rink), Indonesia (Go Luge Bogor) and Singapore (Royal Albatross, Rainforest Wild Adventure)
Renewed 12 key partnerships: India (Ramoji Film City), Maldives (Mövenpick Kuredhivaru, Emerald Maldives and Emerald Faarufushi), UAE (Ski Dubai), Singapore (Singapore Zoo, Bird Paradise, Night Safari, River Wonders, Marina Bay Sands) and Malaysia (Penang Hill, Langkawi Wildlife Park)
Operational launch of 4 partnerships: India (Imagicaa, Wonderla Chennai), Malaysia (Icescape Ice Rink), and Indonesia (Go Luge Bogor) 15
Financial Services
services
Leisure hospitality
Solutions
Thomas Ceok
Now Buy/Sell F0f9X on WhatsApp
NANAGEYO¥R fiOREXCARD ONTHESO F I N AN CI AL S ER V I CES17
F I N AN CI AL S ER V I CES : T HE UN AS S AI L AB L E M O AT
High-margin engine. AD 2 license. Structurally superior returns.
∞
RBI License
01
75+ Yrs
Our Expertise
02
~40-46%
Our Margins
03
80%+
Dominant Retail
Portfolio
04
Omnichannel
Our Distribution
04
Largest Non-Bank Forex Service Provider in India
Unmatched legacy in
India's forex ecosystem.
First non-bank to issue Mastercard, Visa & RuPay forex cards
Card segmentation: Travel, Education & Corporate
5-year card lifecycle = durable customer lock-in
Prepaid card = 5-year recurring relationship, not a one-time transaction
Structural, not cyclical
Retail Focus driving margin performance
Float income is a strong margin driver as the book grows
Four structural levers. Margin expansion by design.
Retail revenue dominance across 3 retail verticals (80%)
Leisure travel (Holidays):
Student Remittances
(Education),
Corporates
Airport counters capture high-intent, last-mile demand
Wholesale Portfolio (20%)
Banks
MSBs (Money Services Businesses)
Retail-led mix → higher margins, repeat usage, and structural profitability
130+ branches, 17 airport counters
3,100+ agent partners
TC Pay App
WhatsApp
Blinkit
Google Pay.
Digital adoption at 21.2%.
Physical channel converts trust; digital converts convenience.
No single-channel competitor
can match the full funnel.
Physical converts trust. Digital converts convenience. TCIL has both.
Non-bank with AD-II license
Own SWIFT & Nostro accounts
Dedicated in-house Dealing
Room
Compliance-first culture
Rigorous RBI regulatory adherence embedded in every process
Zero proprietary FX risk
Positions are fully hedged; no directional currency exposure on the books
Regulatory depth + zero FX risk = a business that earns without taking balance sheet risk
18
F O R EX - HI S T O R I CAL GR O WT H T R AJECT O R Y
~30% → 46%
EBIT Margin Journey FY21-FY26
~25% CAGR
Revenue Growth FY21-FY26
45%+
Sustained Margin Band
Active Prepaid Card Users (Mn)
Card Loads (USD Mn )
124 123 133
CAGR ~43% CAGR ~48%
CAGR ~29%
Gross Turnover Value (Rs Bn)*
1.2 1.3
860
67
33
60
38
18
20
27
86
80
94
40
38
45
39
107
0.2
0.3
0.9
1.2
109
225
611
823
764
FY21 FY22 FY23 FY24 FY25 FY26
Retail WholesaleFY21 FY22 FY23 FY24 FY25 FY26
FY21 FY22 FY23 FY24 FY25 FY26
% Margin
EBIT (Rs Mn) & Margin (%)
Float (Bn)
3,023 3,277 3,261
CAGR ~60%CAGR ~25%
Revenue from Operations (Rs Mn)
2,464
1,084 1,104
46%
13%
29%
41%
46%
1,237
1,498 1,494
CAGR ~32%
16
14
12
9
5
4
723
FY21 FY22 FY23 FY24 FY25 FY26
141
(32)
FY21 FY22 FY23 FY24 FY25 FY26 19
FY21 FY22 FY23 FY24 FY25 FY26
* Represents turnover generated by Company's own network and excludes third-party sales.
