Salmones Camanchaca SaBCS: SALMOCAM

Annual report 2024 ESG supp doc.

· Issued by Salmones Camanchaca Sa
ADDITIONAL ESG INFORMATION Salmones Camanchaca

Note: The information disclosed in this document corresponds to the 2024 period and is published as a supplementary document to the Annual Report 2024.

Governance

Success Metrics Matrix for CEO

The company conducts annual performance evaluations for the CEO which are based on objectives. The Annual Objectives Matrix is described below, which then can be used to set metrics for all executives and their lines of dependence.

Group

Weight

KPI

KPI´s weight (%)

KPI

70%

Total Costs

35%

Return on Raw Materials (RMP)

25%

Organizational Health

10%

OKR

30%

Efficiency Projects

15%

Accomplishment of OKRs 1° line

15%

Business Ethics Compliance Mechanisms

Salmones Camanchaca has a formal mechanism in place to identify, report, and investigate violations of its Code of Conduct and Crime Prevention Model (MPD). The process is overseen by the Internal Audit & Compliance Department, led by the Chief Compliance Officer, who is the sole administrator and responsible party for handling reports. Although the reporting channel is not managed by an independent third party, it ensures anonymity and confidentiality for whistleblowers. Reports may be submitted anonymously via a web-based form or through a generic email. The Compliance Officer is not required to disclose complaints to other departments, ensuring confidentiality throughout the investigation process.

The company maintains a strict zero-tolerance policy against retaliation, clearly stated in the whistleblowing procedure. Any form of reprisal against a good-faith whistleblower is subject to investigation and potential disciplinary measures. Employees are trained annually on the MPD and competition compliance, including how to use the reporting channel and the investigation protocol. The MPD also establishes a formal response framework: the Compliance Officer reports the outcome of verified violations to executive management and the Board of Directors, who may decide whether internal disclosure is appropriate.

The following table summarizes confirmed breaches of the Code of Conduct and Crime Prevention Model (MPD) recorded during fiscal year 2024

Type of breaches of the Code of Conduct

N° of breaches for 2024

Corruption or Bribery

0

Discrimination or Harassment

1

Customer Privacy Data

0

Conflict of interest

0

Money Laundering or Insider trading

0

In 2024, the Company has not recorded, nor were there any reports, of any fines or convictions related to corruption or bribery cases.

Responsible Sourcing

Salmones Camanchaca has implemented an ESG program designed to identify and manage material risks and impacts within its supply chain. Oversight of this program is the responsibility of the Executive Management, specifically the Procurement Department, which leads the enforcement and dissemination of the Supplier Code of Conduct and Practices. This effort is reinforced by contractual areas and service users across the company.

To strengthen internal alignment, ESG-related content and procedures are communicated through awareness campaigns and internal trainings. This communication is distributed across all operational areas, including company's buyers, processing plants and freshwater and seawater facilities.

Salmones Camanchaca conducts supplier screening through a structured methodology that integrates both business relevance and ESG risk criteria. The screening process includes environmental, social, and governance (ESG) dimensions, consistent with the company's Responsible Sourcing approach.

Salmones Camanchaca uses a systematic supplier selection approach to identify significant suppliers (for more information see Annual Report "Responsible Sourcing"). As most of the significant suppliers are based in Chile, or have local representation, this minimizes any country-specific risks which are assessed through legal compliance checks and exposure to national regulations. Significant suppliers are evaluated according to different risks, including sector-specific risks (Supplier evaluations consider industry-specific risks, particularly for services related to worker safety, food security, and delivery timelines), and commodity-specific risks (mainly related to feed suppliers, its largest procurement category), who are required to report certified volumes (e.g., soy and marine ingredients), GHG reduction strategies, and progress toward sustainable sourcing targets, in line with Camanchaca's Sustainable Feed Policy.)

Information Security

Information security at Salmones Camanchaca is governed by a formal Information Security Policy, which establishes the internal governance structure, roles, and responsibilities for managing cybersecurity risks across IT and OT environments. Oversight is provided by two key bodies:

  • The Information Security Committee, responsible for approving and supervising the cybersecurity regulatory framework and operational programs. This committee meets quarterly and includes executives from IT, Finance, Audit, Business Continuity, and Legal, with optional participation from General Managers.

  • The Board of Directors Committee, which oversees the overall cybersecurity strategy and participates in risk evaluation sessions across operational, technological, and financial domains.

    Information Security Management

    The company's Information Security Management System is based on an integrated model, supported by an updated Information Security Policy and specific internal standards and procedures. This framework defines the necessary controls to ensure effective information security governance across the organization. It reinforces the company's commitment to data protection and operational continuity. In addition, a documented Disaster Recovery Plan outlines contingency procedures for critical systems.

    Information Security Vulnerability Analysis Camanchaca operates a 24/7 Security Operations Center (SOC), monitoring perimeter and endpoint security to detect and mitigate vulnerabilities. The infrastructure includes an automated vulnerability management system, capable of patching Windows and third-party applications. Inputs for system vulnerabilities come from:

  • Ethical Hacking exercises

  • Reports from an external Cyber Intelligence team

  • A centralized Cloud Security platform

    All vulnerabilities are managed by the Information Security Engineer in coordination with system owners.

    The Information Security System is continuously reviewed. The Internal Audit team conducts regular reviews of cybersecurity controls. Additionally, cybersecurity processes are included in the scope of the company's annual external financial audit, providing a dual assurance mechanism.

    External review is also in place as the entire IT infrastructure is hosted in Google Cloud Platform (GCP) and Amazon Web Services (AWS), both of which are ISO 27001 certified, ensuring compliance with global security standards.

    Incident Reporting and Escalation Processes Employees are encouraged to report any security-related incident to the IT support units. The company's Code of Conduct includes formal mechanisms for reporting breaches related to information security policies. A dedicated email address, ciberseguridad@camanchaca.cl, is available for employees to report phishing or suspicious activities.

    In 2024, Camanchaca launched a company-wide Information Security Awareness Platform, delivering continuous training across all subsidiaries. Key activities include:

  • Regular newsletters on cybersecurity topics

  • Three phishing simulation campaigns during the year

  • Mandatory training for users who fall for phishing simulations

  • Additional training for repeat offenders

These actions strengthen user behavior and help build a resilient cybersecurity culture.

In 2024, no information security breaches were recorded, nor were there any reports of customers or employees affected by related violations.

Product Quality Management

Salmones Camanchaca has implemented a robust Product Quality and Safety Management Program designed to prevent, detect, and respond to any issues that could compromise the health, safety, or compliance of its

products. This system is governed by a set of corporate policies and responsibilities assigned to the Quality Assurance area, and it is reinforced by a range of internationally recognized certifications.

To prevent or manage defective products before reaching the client, all production units operate under strict quality standards and are audited under certifications such as ISO 9001, HACCP, BAP, ASC, and IFS. Salmones Camanchaca also maintains a structured and risk-based Product Recall Procedure to address any nonconformities in product quality or safety, whether identified by national or foreign authorities or through internal controls. Recalls are classified into three levels depending on consumer risk: Class I (serious health hazard), Class II (moderate risk), and Class III (non-compliance without significant health impact). The process includes immediate notification to the Quality Assurance Head, suspension of shipments, and formation of a Recall Evaluation Team. The incident is analyzed, reported to Sernapesca within 48 hours if necessary, and followed by root cause investigation and corrective actions. The recovery may involve products in transit, at destination warehouses, or within the domestic market, ensuring full traceability and proper disposal or reprocessing. The recall process is governed by clear roles and responsibilities and includes coordination with national and international authorities when required.

Internal quality audits are performed annually in both primary and secondary processing plants. These reviews assess compliance with quality procedures, regulatory requirements, system performance, risk controls, and opportunities for improvement. The company also undergoes regular external audits from certification bodies, which verify adherence to standards like ISO 9001, Global G.A.P., and others.

Regarding employee training, in 2024 the company invested over CLP $338 million in quality-related programs, impacting 1,033 employees (58% of the total workforce). These programs cover production optimization, food safety (including HACCP, GMP, and traceability), regulatory compliance, digital tools, and leadership development.

To ensure external stakeholders can report quality issues, Salmones Camanchaca has a formal third-party complaints and inquiry system in place. The Quality Assurance leader is the first responsible for activating the product recovery process and coordinating with logistics, customers, and regulatory authorities. Reports of product defects can be submitted through multiple communication channels, and the recall can be triggered either by authority request or proactively by the company.

Product Recall Records

Metric

2021

2022

2023

2024

Number of recalls issued

0

0

0

0

Quantity of products recalled

0

0

0

0

Unit

Tonnes

Tonnes

Tonnes

Tonnes

No product recalls were issued during the last four fiscal years.

Environmental

Verification of Environmental Programs

The coverage percentage (%) represents the proportion of the company's total personnel covered by each type of certification, audit, or verification.

Certification / Audit / Verification

Description

Coverage (%)

EMS is verified through international standards

ISO 14.001

62

Third party certification / audit

/ verification by specialized

companies.

BAP / ASC / GlOBAL GAP

38*

Internal certification / audit / verification by company's own specialists from headquarters

Internal audits under BAP, ASC, and ISO 14001 standards, as well as internal environmental compliance audits (RCA and applicable environmental regulations), conducted by the

company's Internal Audit Department

0

*This percentage corresponds to the difference from the 100%, considering that ISO 14.001 covers 62%. Therefore, only the remaining percentage is assigned in order to avoid duplicating coverage between certifications.

Energy Management Programs

Through the continued implementation of the Energy Management System (EnMS), the Tomé salmon processing plant aims to improve its energy performance by 4% by the end of 2026. In line with this goal, the connection to the hydroelectric plant was completed in 2024, allowing the facility to currently source 94.5% of its electricity from hydropower, with only 5.5% coming from diesel generators.

Packaging Commitment

  • Programs to ensure that recyclable packaging is actually recycled

    For products sold in the Chilean domestic market, the Extended Producer Responsibility (EPR) Law establishes the framework for waste management, extended producer responsibility, and the promotion of recycling.

    Salmones Camanchaca ensures compliance with this regulation through a Collective Management System (SIG). In its case, it is affiliated with ReSimple, an organization responsible for coordinating waste collection and recovery, managing contracts with recyclers and clean points, and reporting to the Ministry of the Environment.

    The company must report the amount of packaging it places on the national market, and based on that information, ReSimple is responsible for carrying out the corresponding collection, either through clean points or other authorized collection systems.

    Waste Management Programs

  • Waste diversion from landfill is certified by an independent accredited body

In 2024, Salmones Camanchaca decided to pursue Zero Waste certification for several facilities, specifically the primary plant, the secondary plant, and the Petrohué Hatchery(the largest one). The corresponding audits were conducted during 2025, and the company is currently awaiting the certification outcome.

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