Ricoh : FY2025 Financial Announcement (May 12, 2026) Consolidated Results

Consolidated Results for the Year Ended March 31, 2026 May 12, 2026 Ricoh Company, Ltd. Overview of FY2025 Results

• Boosted revenues and earnings

  Operating profit rose 1.4-fold times year-over-year on Office Services growth, cost controls, and favorable foreign exchange rates

• RICOH Digital Services Office Printing

  • Hardware: Increased revenues and earnings in Japan, experienced weak European and U.S. performances owing to U.S. tariff policies and economic conditions; and experienced price competition and other challenges in Asia

  • Non-hardware: Performed generally on track in Japan and Americas, while performances remained weak in Europe and Asia Office Services

  • While European economic conditions and demand remained weak, returned to YoY growth path from Q3

  • In Japan, experienced double-digit growth in IT services and application services

• RICOH Digital Products

  Earnings higher than expected owing to such factors as ETRIA contributions, structural reinforcements, and cost controls

• RICOH Graphic Communications

  While U.S. commercial printing investing remained cautious owing to tariff policies and other factors, recovery signs emerged in Q4, and non-hardware demand was robust

• Corporate Value Improvement Project

  Gains exceeded initial forecast by ¥37.2 billion , bringing the combined total for FY2024 and FY2025 to an aggregate ¥57.8 billion

• Tariff impacts

Net earnings impact of higher tariffs, price pass-throughs, and lower demand was around ¥ 12 billion

• Accelerate recurring revenue growth (Office Services)

  Japan: Lifted recurring revenues by 15% by adding service and support contracts tied to PC replacements and expanded application services Europe: Acquired companies attained targeted orders, while synergy initiatives accelerated

  Proprietary software: Secured major DocuWare deals through intra-group synergies

• Control impact of lower Office Printing earnings

  • Captured and safeguarded gains from Corporate Value Improvement Project

  • Implemented pricing strategy balancing MIF expansion and improved hardware profitability

  • Reinforced dealer channels in Europe and increased sales volume through targeted measures

• Advance measures needed to become digital services company ahead of next management strategy

  • Accelerated development and site strategy measures to generate gains from ETRIA

  • Brought forward expenses related to reinforcing organizational structure, including impairment charges for European Office Services enterprise systems integration

  • Divested U.S. Managed IT Services business

  • Expanded global, standardized workplace services delivery capabilities by acquiring Workplace Experiences provider in Asia-Pacific region, our fourth such purchase after those in Latin America and North America

• Prepare for and respond flexibly to impact of U.S. tariff policies

  • Deployed necessary production, sales, pricing, and channel measures to mitigate impacts

Key Indicators

(Billions of yen)

Operating Profit Comparisons

• Office Services growth and Corporate Value Improvement Project gains offset downside impacts on sales and product mix of weaker Office Printing non-hardware and Commercial Printing hardware sales

• Absorbed higher inflation-driven expenses through Corporate Value Improvement Project savings and cost controls

• Posted one-time factor gains and losses from reviewing and strengthening portfolio, assets, and organizational structure

• Mitigated impacts of U.S. tariffs policies through production adjustments and price transfers

【YoY changes】

(Billions of yen)

[ ]：Initial full-year forecast

Sales and

Structural

Forex One-time factors

product mix

reinforcements Expenses

+7.6

-11.2

Tariff Impact

+20.7

+14.3

+4.5

+3.0

-11.9

[90.0]

90.7

FY2024

One-time factors

FY2024

(excluding

transient factors) Q2 +3.2 +1.7 +2.1

(excluding foreign exchange, one-time,

+0.9 -0.8 -3.6

FY2025

RICOH Digital Services

While Office Services revenues rose, segment earnings declined on another lackluster Office Printing performance and recognition of one-time expenses

Sales

+3.0%

(Billions of yen)

1,930.1

+58.4

1,988.5

*1

Overview

Office Services

• Recurring revenues increased 4% (on gains of 15% in Japan and 4% in Europe offsetting 7% decline in Americas)

• In Japan, IT services and application services continued to perform solidly, although growth slowed in Q4 as previous year's PC replacement demand boost faded

• In Europe, recovery signs emerged in H2 on synergy measure benefits and improved IT infrastructure demand

• In Americas, revenues declined owing to sale of Managed IT Services business and slower new Business Process Services orders

Office Printing (Sales)

Hardware: Deployed pricing strategy to build MIF levels, generated double-digit MFP

FY2024 FY2025

Operating profit

(Billions of yen)

unit sales growth in Japan, while European and U.S. markets weakened amid impact of

U.S. tariff policies and economic conditions and Asian markets struggled owing to price competition and other factors

Non-hardware: Performed largely as expected in Japan and Americas and remained

Operating profit

32.2

FY2024

-4.3

27.9

-7.1

FY2025

weak in Europe and Asia

Change breakdown (see *2)

Office Services recurring sales

(Billions of yen)

397.5

419.6

Q4

Q3

excluding one-

time factors

May 12, 2026

42.6

35.5

*1 Including environmental and industrial solutions

*2 Estimated value based on internally managed earnings

*3 Difference in one-time expenses of ¥5.0 billion in Q1 FY2025 and ¥3.0 billion in Q1 FY2024

*4 Difference in one-time gains of ¥6.9 billion and expenses of ¥0.8 billion in Q3 FY2025 and one-time expenses of ¥0.4 billion in Q3 FY2024

© Ricoh

*5 Difference in one-time expenses of ¥10.9 billion in Q4 FY2025 and one-time expenses of ¥0.3 billion in Q4 FY2024

Q2 Q1

FY2024 FY2025

*6 Excluding forex impact 7

RICOH Digital Services Office Services Overview: Japan

Delivered double-digit Office Services growth in Japan on demand for PC replacements and enhanced security and robust IT and applications services performances

Sales

(Billions of yen)

466.7

+ 70.3

Q1

Q4 Q3 Q2

+15.1%

537.1

• IT services

  • Service and support contracts demand grew on demand for PC replacements and enhanced security

  • Demand expanded for local government solutions, including outsourced systems operations

• Application Services

  • Performed well with storage services and such information-related applications

    FY2024 FY2025

    Sales by Category

    (Billions of yen)

    211.4

    119.5131.1

    110.1125.0

    4.4

    4.1

    21.2 26.1

    250.7

    FY2024 FY2025
    
    

    as Microsoft 365 and secured major contracts

  • Generated growth in attendance management and payroll management solutions on strength of legal revisions for childcare and caregiver leave

  • Secured a major DocuWare project by leveraging PFU's solution delivery capabilities

    Highlights

  • Developed and began offering free-of-charge multimodal large language model with reasoning capabilities under Phase 3 of GENIAC (for Generative AI Accelerator Challenge) project

  • Interest remained high in on-premises large language models

    IT IT Application infrastructure services services

    Business Process Services

    Workplace Experience

    YoY

    +19% +10% +14% -6% +23%

    May 12, 2026

    © Ricoh 8

    
    
    

    Although wait-and-see investment stances amid outlook uncertainties affected operations around the year, recovery signs emerged in H2 on synergy gains and improved IT infrastructure demand

    Sales

    YoY

+6.5%

(-0.2%)

(Billions of yen)

257.1

+16.7

273.9

• IT services

  • Synergy building progressed between acquired and existing Group companies and among acquired entities, with orders significantly exceeding target amounts

    Secured large deals in United Kingdom, Spain, Germany, and other markets

    FY2024 FY2025

    Sales by Category

    (Billions of yen)

    FY2024 FY2025
    
    

• Application Services

  • DocuWare cloud services grew

  • Secured major deals through synergies

    • Axon Ivy* obtained local government deal in Finland

    • Avantage* won financial institution deal in the Netherlands

• Workplace Experience

  • Investment stances remained cautious all year amid outlook uncertainties

  • Looking to close delayed major deals and recognize revenues next fiscal year

    38.3 41.3

    24.5 24.8

    30.5 26.6

    87.9

    95.4

    75.7

    85.6

    IT

    infrastructure

    IT

    services

    Application services

    Business Process Services

    Workplace Experience

    YoY

    (excluding

    +9% +13% +8% +1% -13%

    forex impact)

    May 12, 2026

    (+2%)

    (+6%) (+1%) (-5%) (-18%)

    © Ricoh

    * See slide 28 showing categorizations of acquired companies 9

    Revenues declined owing to Managed IT Services business sale and slower new Business Process Services orders Progressed with growth initiatives, including to reinforce Workplace Experience structure

    
    
    

    Sales

    YoY

-1.6%

(-0.4%)

(Billions of yen)

173.4

-2.7

170.7

• Business Process Services

  • New orders slowed amid future concerns

  • Maintained profitability by streamlining operations and controlling pricing

FY2024 FY2025

Sales by Category

(Billions of yen)

10.5 11.6

13.9

9.3

24.5 25.5

20.0 23.1

104.2

101.1

FY2024

FY2025

• Workplace Experience

  • Increased revenues after acquiring two audiovisual integrators*

  • Cenero* expanded sales to existing regional customers and steadily built sales pipeline

• IT services

  • Divested U.S. Managed IT Services business

• Application Services

  • Generated growth in proprietary software linked to MFPs

Highlights

IT

infrastructure

IT

services

Application services

Business Process Services

Workplace Experience

• Acquired Chilean application services company* to bolster comprehensive solutions capabilities for customer business processes and workflows in Latin America

YoY

+10% -33% +4% -3% +15%

(excluding forex impact)

(+11%)

(-32%) (+5%) (-2%) (+17%)

* See slide 28 showing categorizations of acquired companies

RICOH Digital Products

Surpassed targets from such factors as ETRIA contributions, structural reinforcements, cost controls

Sales

+0.4%

(Billions of yen)

584.6

+2.5

587.1

Overview

• Continued to reinforce structure and control expenses

• Took steps to counter semiconductor memory component shortages and rising procurement costs

• With Oki Electric on board, ETRIA steadily built momentum and began to generate synergies

  • Built production structure that can resiliently adapt to U.S. tariff policies and other business climate changes

  • Integrated purchasing organizations and took steps to cut costs of common and similar parts

  • Began developing toner in-house for Oki Electric to maximize non-hardware revenue

FY2024 FY2025

Operating profit

(Billions of yen)

• Developing engines through three parallel phases for sequential market launches

+2.8

Deploy existing assets across brands

28.7

31.5

ETRIA

Leverage mutual strengths to introduce eco-friendly products compatible with digital services

FY2024 FY2025

Brand owner

OEM

Ricoh, Toshiba Tec, and Oki Electric

Examples from each company

While sales dropped amid cautious investment because of U.S. tariff policies and other factors, operating profit was in line with expectations on non-hardware revenue growth and cost controls

Sales

-2.9%

(Billions of yen)

292.6

-8.6

284.0

Commercial Printing

Industrial Printing

Overview

Commercial Printing

• Hardware:

  • Customer investments remained constrained throughout year owing to tariff policies and other factors

  • Performance rebounded in Q4, with sales expansion initiatives in prime U.S. market driving year-on-year growth

• Non-hardware:

  • Performed solidly

    Sales	FY2024				FY2025					FY2024	FY2025
    YoY	Q1	Q2	Q3	Q4	Q1	Q2	Q3	Q4
    Hardware	+32%	+18%	+31%	+9%	-9%	-10%	-21%	+5%		+21%	-8%
    (Excluding forex impact)	+18%	+13%	+27%	+7%	-4%	-11%	-24%	+1%		+16%	-9%
    Non-hardware	+16%	+6%	+5%	+2%	-4%	+1%	+6%	+11%		+7%	+4%
    (Excluding forex impact)	+4%	+2%	+2%	+0%	+2%	+0%	+2%	+4%		+2%	+2%

    FY2024 FY2025

    Operating profit

    (Billions of yen)

    18.6

    23.1 -4.5

    FY2024 FY2025

    Industrial Printing

    • Inkjet heads:

      • Demand remained sluggish in key Chinese market owing to impact of tariff policies and domestic economic slowdown

        Thermal business performance again steady in Japan and reflecting a recovery in Europe, with earnings rising on improved profitability in Industrial Products and because of other factors

        Sales

        YoY

-5.8%

(Billions of yen)

113.2

-6.6

106.6

Industrial Products

Thermal

Overview

Thermal

FY2024 FY2025

Operating profit

(Billions of yen)

Industrial Products

• Business environment remained solid, with sales on track with previous year's levels after excluding impact of optical business transfer

• Process improvements enhanced profitability

+4.2

2.4

-1.8

FY2024

FY2025

Excluding one-time factors from the previous fiscal year

＋1.7

Statement of Financial Position

Trade and other receivables rose on higher Q4 sales, while inventories increased from revaluations resulting from U.S. tariffs, production transfer measures, and acquisitions

Foreign currency translation adjustments climbed again because the yen weakened from the close of the previous fiscal year

Assets

（Billions of yen）

As of Mar 31,

2026

Change from

Mar 31, 2025

Liabilities and Equity

（Billions of yen）

As of Mar 31,

2026

Change from

Mar 31, 2025

Current Assets 1,324.4 +110.9

Property, plant and equipment

Right-of-use assets

Goodwill and intangible assets

Revaluation owing to

U.S. tariffs, production transfer measures, and acquisitions

Current Liabilities 886.7 +26.9

Non-current Liabilities 465.9 +23.4

Accrued pension & retirement 40.4 +8.4

benefits

Other non-current liabilities 65.2 +0.5

Total Liabilities 1,352.7 +50.3

Increase in foreign

Other financial assets

Total equity attributable to

owners of the parent

1,156.1 +126.0

currency translation adjustments

Noncontrolling Interest 31.3 +6.6

Total Equity 1,187.4 +132.7

Exchange rate as of Mar 31, 2026:

(change from Mar 31, 2025, rate)

US$ 1 = ¥ 159.88 (+10.36)

EURO 1 = ¥ 183.41 (+21.33)

Total Liabilities and Equity 2,540.1 +183.0

Total Debt* 432.1 -8.5

May 12, 2026

© Ricoh

*Total for bonds and borrowings 14

Statement of Cash Flows

Higher earnings and proceeds from business and asset divestments boosted free cash flow

（Billions of yen）

FY2024 FY2025

Free Cash Flow

（Billions of yen）

57.5

27.7

85.5

Effect of exchange rate changes on cash and cash equivalents

0.2 9.1

FY2023 FY2024 FY2025

Net increase (decrease) in cash and cash equivalents 12.2 11.6

Cash and cash equivalents at end of period 181.8 193.4

Free cash flow* 57.5 85.5

*Free cash flow: net cash used in operating activities plus net cash used in investing activities

May 12, 2026

© Ricoh 15

Fiscal 2026 Outlook

© Ricoh

Key Points about Full-Year Forecasts for FY2026

• Workplace Services

  Japan: Although impact of PC replacement demand should taper, will steadily expand services, looking particularly to boost subscriptions for high-margin in-house Service in Field contracts

  Europe: Continue recovery path that began in H2 FY2025, expanding sales of high-margin proprietary software and accelerating acquisition synergies

  North America: Launch new AI-powered services for Business Process Services customers and leverage acquisitions to cross-sell Work Experience offerings

• Digital Products (Office Printing)

  Strengthen MIF management to acquire and retain more customers

  Accelerate ETRIA synergies, deploying highly competitive lineup in terms of cost and functionality and executing site strategy

• Graphic Communications

  Demand for Commercial Printing hardware and inkjet heads should recover from H2, with demand for non-hardware continuing to grow

• Keep reviewing cost structure

Key Indicator Outlooks for FY2026

（Billions of yen）

• Workplace Services-driven recurring earnings growth should offset declines in Office Printing hardware and other areas

• While looking to absorb most of the cost increases in semiconductor memory and other components through price adjustments, have set aside ¥10 billion contingency reserve

• Address inflation-driven labor and other cost hikes in short and medium term by continuing to control expenses and reform cost structure

  YoY changes

  （Billions of yen）

  950

Workplace Services

Digital Products

+17.6

-3.8

Graphic Communications +1.5

+11.2

+15.4 -11.0

-8.2

-3.1

Office Printing assumptions

YoY sales changes: Hardware +3％

Non-hardware -3％

Structural reforms

-11.1

Chinese subsidiary transfer +8.0

Reference:

Foreign exchange rate sensitivity*

（Billions of yen）

Sales Operating profit

*Annual impact per ¥1 change

in exchange rates

We revamped segments in line with Mid-Term Strategy '26

• Office Printing (sales) transferred to Digital Products

• Office Services renamed Workplace Services

• Consolidated inkjet printing technologies and transferred to unit Graphic Communications

  Workplace Services
  Digital Products	(development, manufacturing and sales)
  Graphic Communications
  Industrial Solutions
  Other

  • IT services (IT infrastructure and IT services）

  • Process Automation (Application Services and Business Process Services)

  • Workplace Experience

  • Other

  • Office Printing

  • Scanners and electrical units, etc.

  • Thermal

  • Industrial Products

  • Inkjet printing (inkjet batteries, etc.)

  • Thermal

  • Industrial Solutions

  • SmartVision(360° cameras and related services)

  • Digital cameras

  • Drug discovery support, etc.

  Previous segments New segments

  RICOH Digital Services	IT services (IT infrastructure and IT services), Process Automation (Application Services and Business Process Services), and Workplace Experience
  RICOH Digital Products
  RICOH Graphic Communications
  RICOH Industrial Solutions
  Other

  • Office Services

  • Office Printing (sales)

  • Other

  • Office Printing (development and manufacturing)

  • Scanners and electrical units, etc.

  • Commercial Printing

  • Industrial Printing

  • Thermal

  • Industrial Products

  • SmartVision (360° cameras and related services)

  • Digital cameras

  • Drug discovery support

  • Inkjet batteries, etc.

• Changes from re-segmentation

  • Key factors behind changes from FY2025 results to FY2026 forecasts

• Transferred Office Printing sales to Digital Products

• Reviewed shared expenses and transferred costs to other segments (Digital Products, Graphic Communications, Other, and Corporate)

  • FY2025 one-time factor elimination and higher recurring earnings

• Posted Office Printing sales

  • One-time expenses in FY2026 and Office Printing non-hardware demand contraction

• Recorded inkjet printing-related businesses and investments

• Reviewed shared expenses and transferred from old RICOH Digital Services segment

  • Recurring earnings growth

• Transferred inkjet printing-related business to Graphic Communications

  • Thermal business growth

• Transferred inkjet printing-related business to Graphic Communications

• Reviewed shared expenses and transferred from RICOH Digital Services

  • Elimination of one-time factors from FY2025 and new business growth

• Transferred inkjet printing-related investments to Graphic Communications

• Reviewed shared expenses and transferred from RICOH Digital Services

Shareholder Returns

• Maintain 50% total return target

• Lift earnings per share by boosting dividends and repurchasing shares

  Dividends per share

  • FY2025: Boosted to ¥40 (¥20 interim and ¥20 year-end)

  • FY2026: Lift to ¥44 (¥22 interim and ¥22 year-end)

    Treasury Stock

  • Establish a treasury stock repurchase of ¥25 billion as additional shareholder returns

• Keep reviewing cash flow allocations and flexibly execute capital policies in line with operating climate and based on business environment and progress with strategic investments

Dividends (billions of yen)

Share of purchases (billions of yen) Dividends per share (yen)

38.0

40.0

34.0

36.0

26.0

92.7

52.5

30.0

25.0

17.0

20.7

7.5

21.8

22.0

22.8

24.3

44.0

FY2021 FY2022 FY2023 FY2024 FY2025

(Forecast)

FY2026

(Forecast)

Payout ratio 57.3% 38.6% 49.6% 48.6% 40.9% 39.6%

total return

362.6% 93.8% 66.7% 163.4% 40.9% 79.9%

May 12, 2026 © Ricoh 2323

Appendix

Key Performance Indicators for Priority Measures

Key Performance Indicators FY2025 targets F2025 results

Priority measures

RICOH Digital Products

RICOH Digital Services

Expand digital services in office domain

Sales to Office Printing partners (outside Ricoh Brand)

Commercial Printing unit sales growth rate

¥90.0 billion ¥98.4 billion

RICOH Graphic Communications

Number of employees with Ricoh Digital Skills Level 4 or above (Japan)

300 571

Clearly articulate objectives of headquarters initiatives that are hard to quantify financially

Employee Engagement score 3.91 3.89

Digital services patent application ratio 60% 68％ Below

Companywide R&D expenditures

¥83 billion

¥77.4 billion

Upgrade key enterprise systems (human resources, sales, budgeting, accounting, maintenance *1 Annual revenue growth rates after factoring

May 12, 2026

services, and production) and digitize processes to standardize and streamline operations

Strengthen inventory and sales and credit management through headquarter supply chain management, deploying measures for each business unit

© Ricoh

out foreign exchange

*2 Will disclose results with full-year earnings announcement

*3 Results as of the H1 earnings announcement; to be updated with the full-year earnings announcement 24

Targeting areas beyond reach of general-purpose AI, understanding and applying company-specific contexts to operations, using AI to unlock tacit knowledge in troves of internal documents and delivering tangible workplace outcomes to customers

Become core growth business by 2030

• AI market is expanding worldwide

• Combining documents and AI is a universal challenge that Ricoh is well positioned to resolve

• With 2025 marking the dawn of AI agents, Ricoh will drive broad AI adoption in business and help democratize AI through such no-code platforms as Dify

  Current and potential markets

• Large companies (manufacturing, services, finance, and healthcare) have yet to fully leverage AI to unlock years of tacit knowledge and improve business processes

• Mid-sized companies face a shortages of IT talent

  ⇒ With small and medium-sized enterprises still prioritizing digital transformation and limiting AI investments, we see significant potential to support better work practices through general-purpose AI adoption

  Rising recurring revenue ratio

• AI-powered software subscriptions for major and large accounts to become reliable revenue stream

• Recurring revenue from ongoing support and maintenance to meet customer needs

• Upsell additional services

Digital Services Sales Ratio

Frontlines digitalization Office digital services

FY2024

49%

8% 41%

FY2025

51%

8% 43%

• Reinforced and reformed business structure, and overhauled enterprise resource planning

• Deployed production measures

• Procured parts flexibly

• Expanded collaborations with other companies and original equipment manufacturing

• Established ETRIA Co., Ltd. • Oki Electric joined

  ETRIA in October 2025

• Optimized resources allocation through Corporate Value Improvement Project

• Accelerated business selection and concentration

  
  
  

• Evolved collaboration with other companies

  （including through joint venture with Toshiba Tec）

• Reviewed production structure

• Pursued operational excellence

• Reevaluated assets

• Optimized development and headquarters expenses

  • Controlled pricing

    ・Bolstered investments in people

  • Started deploying thermal

Frontlines digitalization

• Provide digital transformation support for print sites

• Engage in initiatives to implement inkjet technology

• Undertake digital projects for thermal technology

  • Launched Ricoh Business Booster

  • Deployed strategic Commercial Printing models

    collaboration strategy

    • Accelerated strategic model expansions

    Office digital services

• Leverage robust direct sales and services reach with customers

• Head office leading core development to support regional strategies

Commercialized labelless thermal technology

Acquired IT

Cumulative Scrum package sales reached 200,000 units

Strengthened and accelerated Scrum Assets and narrowed industry focuses

Scrum series: Focused away from unit sales toward profits

Acquired PFU

Expanded digital professional development program

Acquired Application Services firm

• Generally deploy acquired IT services and audiovisual technologies

• Expand managed services

• Expand in-house software assets and earnings

• Further reinforce digital training

  services firm

  Acquired systems integrator

  Acquired IT services firm

  Acquired IT services firm

  Launched RICOH kintone plus

  Acquired software developer

  Acquired software developer(AI)

  Acquired WE firm

  Acquired WE firm

  • Uphold discontinuous growth and strategic investments and establish corporate venture capital unit

  • Invest heavily in artificial intelligence area

Acquired software

developer

Acquired software

developer

Acquired audiovisual

systems integrator

Acquired IT

services firm

Acquired WE firm

Acquired WE firm

Acquired WE firm

• Deploying Office Services synergy initiatives

  FY21 FY22 FY23

  FY24

  FY25

  Workplace Experience

Company name (Acquisition date)

Alliance and in-house apps

Company

acquired in FY2025

Organizational expansion progress

PFH

(FY2023)

ADA

(FY2013)

Corelia

(FY2022)

Partially divested and

Italy integrated into existing NPO

MTI

(FY2020)

Mauden

Ridgian

(FY2015)

DocuWare

(FY2019)

natif.ai

(FY2024)

DocuScan

(FY2023)

Alliance and in-house apps

Pure AV

（FY2022）

DataVision

(FY2020)

(F

Group company

Y2014)

IPM & TS

(FY2019)

(FY2019)

Pamafe

(FY2021)

Aventia

(FY2013)

TechnoTrends

(FY2015)

Belgium

UpFront

Avantage

(FY2021)

LAKE

(FY2019)

Integration

Orbid

Axon Ivy

(FY2021)

Preparing to expand globally

(FY2015)

(FY2020)

Deploying

Deploying

Scandinavia

SimplicITy

(FY2020)

offerings

across Europe

offerings globally

RICOH kintone plus

(FY2022)

PFU

(FY2022)

Cenero

(FY22)

AVC (FY2022)

Presentation Products (FY25)

ET Group

(FY25)

ValueTech (FY25)

Videocorp

(FY23)

Go2neXt

(FY25)

Progress with key corporate venture capital fund investments

Established RICOH Innovation Fund in November 2023 to drive business development through startup partnerships and co-creation Launched RICOH Innovation Fund II in April 2026 to strengthen strategic investments in overseas startups that enhance workplace value

Cash Flow Allocations

204.4

FY2024

+9.7%

(Billions of yen)

56.2

+5.4

61.6

Overview

Smart Vision

-5.5

-3.3

+2.2

FY2024 FY2025

Office Services

Sales by Category

(billions of yen)

Scrum series performance

(billions of yen)

＊ Workplace Experience: Previously named Communication Services

Major business activities in each segment IT Services

IT Infrastructure: Selling hardware and software for building IT environments and providing security services. Mainly purchases IT Services: Installing, constructing, operating, and maintaining IT environment and security services

Process Automation

Application Services: Installing, constructing, operating, and maintaining in-house and purchased application software In-house software includes DocuWare, RICOH kintone plus, and document solutions products

Business Process Services: Commissioned business for customer output centers and new services tapping customer base

Workplace Experience (renamed from Communication Services)

Installing, constructing, operating, and maintaining communication environments, including managed services and selling in-house edge devices

Office Printing Commercial Printing

Hardware and non-hardware Hardware and non-hardware

By region By region

Operating Profit（Billions of yen） Operating margin

1.3%

1.8% 2.9% 3.0% 2.1% 2.7% 2.9%

6.5%

39.1

1.9% 1.6% 3.0%

3.8%

1.1%

4.4% 4.2%

3.6%

5.2%

34.5

2.8%

（Operating loss）

0.2%

0.8

（Operating loss）

5.6 7.4

12.6 14.3 13.8

9.6

16.1

10.1

9.3

17.5

24.8

6.3

0.1%

0.4

27.7 29.2

2.2%

12.6

22.8

20.6

-21.2

-9.3

-15.6

Q1 Q2 Q3 Q4 FY2020

Q1 Q2 Q3 Q4 FY2021

Q1 Q2 Q3 Q4 FY2022

Q1 Q2 Q3 Q4 FY2023

Q1 Q2 Q3 Q4 FY2024

Q1 Q2 Q3 Q4 FY2025

Major ESG Awards and Recognition

May 2025 Recognized as a leader in IDC MarketScape Worldwide Hardcopy Remanufacturing 2025 Vendor Assessment

June Included in Asia-Pacific Climate Leaders list for fourth straight year

July Named in TIME World's Most Sustainable Companies of 2025

Becomes one of the Supplier Engagement Leaders for a fifth consecutive year in receiving a top score in CDP's 2024 Supplier Engagement Assessment, becoming a Supplier Engagement Leaders for the fifth consecutive year

Ricoh selected for inclusion in six ESG indices for Japanese equities adopted by the GPIF and in the FTSE4Good Index September Named a TIME World's Best Company of 2025

October Selected for Forbes World's Best Employers 2025 list

November Recognized as Prime Seat Company for the second straight year in 2025 Nikkei Sustainable Management Survey: SDGs management edition December Wins Benesse Reskilling Award 2025 Grand Prix for exceptional business contributions of digital talent development

January 2026 Named to CDP's double A List for climate change and water security disclosure for third consecutive year Chosen as one of 2026 Global 100 Most Sustainable Corporations

Awarded top two-star rating for second consecutive year in Cyber Index survey 2025 February Awarded top two-star rating for second consecutive year in Cyber Index survey 2025

Chosen as member of S&P Global's Sustainability Yearbook 2026, marking eight consecutive year of selection Receives Silver certification in Human Capital Management Quality 2025 program

March Ranked in Carbon Clean200TM 2026 list, an eighth straight year of inclusion

Awarded EcoVadis Platinum Rating for sustainability performance for second consecutive year

ESG Action

May 2025 Headquarters starts using renewable energy from Group's first agrivoltaics offsite power purchase agreement power plant

June Launches Global SDGs Action Month 2025 for employees to drive Fulfillment through Work action Ricoh Japan publishes Sustainability Report 2025

Launches whistleblower hotline for external stakeholders

Ricoh Japan formulates decarbonization targets and roadmap for 2050

July Formulates Ricoh Group Basic Policy on Responding to Customer Harassment in Japan Expands A3 color MFP lineup by releasing RICOH IM C6000F CE/C2500F CE

Ricoh Japan collaborates with ASUENE Inc. in project to help small and medium-sized enterprises in Tokyo formulate decarbonization management plans

September Initiates trials in Seto, Aichi Prefecture, and Hamamatsu, Shizuoka Prefecture, to sort and jointly collect soft plastic waste

October Simultaneously publishes Ricoh Group Integrated Report 2025, Ricoh Group Sustainability Report 2025, and Ricoh Group ESG Data Book 2025 Disclosures harness distinct features of reports and cultivate stakeholder dialogue

February 2026 Establishes Ricoh Group Data Governance Policy

April Under new mid-term management strategy, formulates new ESG strategy by revising materiality (key social issues) and ESG targets, lifting decarbonization goals and stepping up responsible procurement of renewable energy

Reopens Ricoh Eco Business Development Center to help customers progress with environmental management and accelerate Green Transformation initiatives

Establishes resource circulation model employing used toner and food recycling byproducts