AI
HP Inc. Launches Frontier Strategic Partnership with OpenAI to Fuel Customer-Facing Experiences and Transform Internal Operations
News Highlights: HP Inc. will deploy powerful AI-driven solutions with OpenAI Frontier to help drive HP transformation and growth initiatives The Frontier platform will be used across HP’s business, to enhance customer-facing experiences and internal operations The Frontier strategic partnership supports HP’s efforts to deliver an advanced telemetry platform with WXP, a recognized Gartner magic quadrant leader, enabling a connected device layer for the AI era PALO ALTO, Calif., June 28, 2026 (GL
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News Highlights: PALO ALTO, Calif., June 28, 2026 (GLOBE NEWSWIRE) -- Today, HP Inc. (NYSE: HPQ) announced the launch of a strategic partnership with OpenAI, integrating its Frontier platform into HP's global efforts to shape the Future of Work through enhanced customer-facing experiences and accelerated transformation across its operations. "With OpenAI there is an opportunity to fundamentally rethink how AI can deliver better outcomes. With the use of Frontier platform, HP is planning to build a more consistent experience across store, partner, chat, and voice experiences, giving customers and partners faster ways to get answers, complete routine workflows, and move toward resolution. It reflects the ambition of our AI strategy to deliver real-world outcomes at scale," said Prakash Arunkundrum, chief strategy and transformation officer, HP Inc. HP has become one of the first global enterprises to adopt the Frontier platform to fuel its transformation. While specific use cases will be refined and added as the strategic partnership rolls out, HP's aim is to deploy AI-driven solutions across areas that include: "HP is showing what enterprise transformation looks like when AI becomes an operating layer - connected to the systems and workflows where work already happens," said Denise Dresser, chief revenue officer at OpenAI. "HP has been an exceptional early partner, turning early value from OpenAI APIs and tools like ChatGPT and Codex into repeatable systems. We're thrilled to go deeper with them as they move beyond Frontier pilots to deliver measurable business impact at scale." The launch of the Frontier strategic partnership follows an exploratory period started in February 2026, in which HP worked with OpenAI to conduct a comprehensive evaluation of Frontier and its capabilities. HP assessed technical capabilities, use cases, and strategic alignment with company priorities through pilots of agentic capabilities, platform components, security, and enterprise integration.
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