FLT: Presentation by Chris Galanty, CEO - onlycorporate
Ord Minnett Leisure, Tourism & Gaming useConference, March 24, 2022
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Corporate business overview
Positioned for post-pandemic recovery as the world reopens
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Strong Global Presence
Company-owned businesses in 25+ countries. FCM network extends to circa 100 countries globally through equity business & independent licensees
Two key brands
Tailored brands & products for TMS (large market) & SME/start-up customers via FCM & Corporate Traveller brands respectively.
Achieving Strategic Objectives
Growing to win & gaining market-share globally through strong pipeline of account wins & high customer retention rates
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Investing to grow | |
04 | Delivering new platforms in both FCM & Corporate |
Traveller (Melon) & investing in tech capabilities (TP | |
Connects, Shep) |
Organic expansion focus | |
05 | Account wins & high retention rates driving growth. |
Some small acquisitions/investments to gain a | |
footprint in key markets (Japan joint venture) |
Trading Conditions Improving | |
06 | Positive signs re-emerging in key regions of the |
Americas, UK, Europe & Australia after omicron |
downturn between December & January - strongest signs of return to normalcy since start of pandemic
Corporate FY22 result recap & update
Solid progress on the path to recovery
• Continued strong sales recovery - $2b+ in 1H TTV, almost 150% growth on PCP
only• Corporate business generated about 60% of group 1H TTV (circa 40% pre-COVID)
• Strong rebound from February - corporate targeting a return to monthly profitability in March/April 2022 (close to breakeven in February 2022)
• Maintaining cost discipline while continuing to invest in
Segmented 1H Results
$m | LEISURE | CORPORATE | OTHER | |||
HY22 | HY21 | HY22 | HY21 | HY22 | HY21 | |
TTV | 950 | 501 | 2,040 | 823 | 273 | 209 |
Revenue | 112 | 54 | 192 | 89 | 11 | 16 |
Underlying EBITDA | (155) | (120) | (30) | (46) | 1 | 10 |
Revenue Margin | 11.8% | 10.8% | 9.4% | 10.8% | n.a. | n.a |
key drivers (products, BDMs, solution design &
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• Large customers reinstating travel programs as COVID-19 concerns abate
• Continuing to monitor Russia/Ukraine but no noticeable impact on corporate or leisure sector
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Corporate Gross 1H TTV
8%
35%
28%
29%
ANZ Americas EMEA Asia
Globally diversified with large footprint across 4 geographic regions
Americas & EMEA businesses likely to overtake ANZ during 2H given account win pipeline
Corporate FY22 result recap & update
Gaining market-share globally - growing to win
• Organic market-share growth - fed by multi-billion dollar pipeline of new account wins & high retention
only• 12 of FCM's largest 20 accounts have been won during the pandemic - accounts with annual spends of circa $4.5b secured since FY20 1H
• RFP activity maintaining pace - largest global account just won (not included in above data)
• Wins to drive TTV growth globally, but especially in Americas & EMEA - about 70% of new business won
useduring the pandemic is set to trade in these 2 regions
• Benefiting from diverse global client book - now with greater exposure to government accounts after major wins in France, Singapore & United Kingdom (UK government now one of FCM's largest UK clients)
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Source: Selected industry data for all intermediaries in those markets
Note i : Excludes refunds and cancellations with exception of US
Corporate travel outlook next 18 months
Evolution of customer needs
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Return to travel -
businesses at 60-75% of
pre-COVID in FY23
- Pent up demand for face-to-face meetings
- Government restrictions easing - UK & Europe leading the way
- External travel continues
- Internal travel, meetings & events have picked up in past 6 months
Changing customer needs
- Less leakage - safety and compliance drive higher adoption of travel programs
- Increased demand for services, shift from supplier direct channels to managed travel
- Strong focus on sustainable travel, companies require support
Competitive landscape
- Large corporations have less choice & seeking an alternative
- Legacy TMCs struggling to adopt to new needs
- SME customers see limitations in technology-only companies.
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